Flexsteel Industries

Sales Engineer

Flexsteel Industries$123K — $154K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in pre-sales engineering or solution consulting for managed services, SaaS, or enterprise IT services
  • Ability to lead technical discovery and design solutions for large enterprises
  • Strong presentation skills for both technical and executive audiences
  • Knowledge of enterprise mobility and telecom ecosystems
  • Experience in creating technical proposal content under tight deadlines
  • ServiceNow experience or certification is preferred
  • Familiarity with integration patterns like REST APIs and ERP/AP connectors

Responsibilities

  • Lead technical discovery sessions with enterprise prospects
  • Deliver tailored MyServe platform demonstrations to various audiences
  • Build technical archives for proposals and RFP responses
  • Scope solutions according to pricing framework, supporting validation of deals
  • Provide technical collateral and support to channel partners
  • Create handoff documentation for won deals to ensure seamless delivery
  • Collaborate with Customer Success Managers to identify cross-sell opportunities

Benefits

  • Documented Growth Operating Model with clear role expectations
  • Formula-based incentive compensation linked to bookings
  • Support from a focused commercial unit, enhancing team dynamics
  • Engagement with both direct and channel sales, enabling diverse experience
  • Transparent targets and payout structure for financial rewards
Full Job Description
About the Opportunity DMI, LLC is seeking a Sales Engineer to join us. You are the technical spine of the sales motion — supporting the direct, channel, and customer success teams from the first discovery call through the signed contract and a clean handoff to delivery. You will translate complex enterprise mobility requirements into scoped, priced, winnable solutions across the full service catalog, and demonstrate MyServe, our ServiceNow-based management platform, to technical and executive audiences. One Sales Engineer supports the entire commercial team, so range matters: TEM analytics one day, depot logistics flows the next, a carrier integration architecture the day after. Duties and Responsibilities: - Discovery and solution design: Lead technical discovery with enterprise prospects; map requirements across the service catalog — expense management, bill pay, procurement, depot logistics, service desk, and asset disposition — into a coherent solution architecture. - Platform demonstrations: Own and deliver MyServe demonstrations tailored to the audience — portal workflows and analytics for operators, integration architecture (UEM, ITSM, HR, AP/ERP, carrier feeds) for technical evaluators. - Proposal and bid support: Build the technical volumes of proposals and RFP responses; work within an AI-assisted bid operations process; own solution accuracy — every scoped commitment must be deliverable. - Pricing support: Scope solutions against the governed pricing framework (service-line rate card, volume tiers, pass-through policy) and support deal-level validation with the pricing function. - Channel enablement: Equip channel partners and carrier-channel sellers with technical collateral, demo environments, and deal-specific solution support. - Transition to delivery: Author the solution handoff for won deals — scope, assumptions, integration requirements, onboarding plan — and stay engaged through onboarding to protect first-value timelines. - Customer expansion support: Partner with Customer Success Managers on technical discovery for cross-sell opportunities within existing accounts. - Operating Environment - A documented Growth Operating Model defines deal flow, stage gates, and your role at each stage. - Formula-based incentive compensation tied to bookings the role supports — documented targets, transparent payout. - You support one Account Executive, one Channel Sales Lead, and a customer success team — a focused, senior commercial unit, not a call center. What Success Looks Like — First Year - Technical win themes and demo standards established for each service line within 120 days - Every qualified pursuit carries a documented solution architecture and pricing-framework-validated scope - Won-deal handoffs accepted by delivery without rework - Channel partners equipped with a repeatable demo kit and technical FAQ Qualifications Education and Years of Experience: - 5+ years in pre-sales engineering, solution consulting, or solution architecture for managed services, SaaS, or enterprise IT services - Demonstrated ability to run technical discovery and design multi-service solutions for large enterprises - Strong demonstration and presentation skills for both technical and executive audiences - Working knowledge of enterprise mobility and telecom ecosystems: carriers and carrier billing, UEM/MDM platforms, ITSM tools, device lifecycle logistics - Experience building technical proposal content under deadline in competitive pursuits - US work authorization Additional Requirements (Preferred Qualifications): - ServiceNow platform experience (administration, workflows, or solution consulting); ServiceNow CSA or similar certification - Domain depth in Telecom Expense Management, Managed Mobility Services, or IT asset disposition - Experience supporting both direct and channel sales motions - Familiarity with integration patterns: REST APIs, file-based carrier feeds, SSO/identity, ERP/AP connectors Citizenship Status Required: Must be a U.S. Citizen Location: McLean, VA Minimum Salary Rate$123,200 Median Salary Rate$154,000

About Flexsteel Industries

Flexsteel Industries, Inc. is a leading designer, manufacturer, importer, and marketer of quality upholstered and wood furniture for residential, recreational vehicle, office, hospitality, and healthcare markets. The company's products are sold through a network of retailers, designers, and online channels across the United States and Canada. Flexsteel Industries was founded in 1893 and is headquartered in Dubuque, Iowa.
Learn more about Flexsteel Industries
Size
665 employees
Market Cap
$81 million
Industry
Net Income
-$18.6 million
Founded
1893
5 Year Trend
+3%
Revenue
$387.9 million
NASDAQ

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