The Sales Engineer is the primary technical and security engineering resource for the sales team.
Essential Functions - Preparation of timely and accurate engineered solutions for a variety of integrated security solutions; including: access control, CCTV/IP video surveillance, intrusion detection, identity management, electronic locking hardware, biometrics and associated infrastructure
- Generation of technical Scopes of Work (SOW) and detailed design narratives for engineered solutions and associated cost estimates up to and over $250k
- Manage engineering and estimation process to include interfacing with multiple representatives of sales, marketing, management, vendor and customer teams
- Responsible for engineering and the associated cost estimate for mid-level, large and complex integrated security projects
- Analyze blueprints, construction drawings and technical/functional design specifications to prepare compliant engineered solutions and associated cost estimates
- Perform needs analysis meetings and job site walks with customers and the sales team
- Research emerging technologies in physical security market and train sales staff on new offerings/solutions
- Develop engineered solutions that map customer business requirements to security technology solutions
- Technical advisor and product advocate during the sales/engineering process
- Interface with product and distribution partners to obtain systems, device and equipment pricing during engineering process
- Support the sales team by participating in technical discussions and meetings with customers and product partners
- Support the sales team in activities and technical presentations in front of prospects and customers
- Maintain quality assurance by following organization standards
- Organize solution reviews and internal technical meetings
- Daily verbal and written communication with the sales team
- Other relative duties as assigned
Minimum Qualifications - Bachelor's Degree, or an equivalent combination of education/experience
- Current and valid US driver's license
- At least 3+ years in a pre-sales support/estimating position with access control and CCTV/IP video surveillance, or hands-on physical security industry experience
- Must pass pre-employment background check and drug test
Knowledge, Skills and Abilities - Some CAD and/or Visio experience preferred
- Basic understanding of server, storage and networking architectures
- Industry certifications
- The ability to work in a dynamic team environment with expanding customer base
- Excellent time management, multi-tasking and prioritization skills
- Ability to eliminate sales obstacles through creative and adaptive approaches
- Ability to complete assigned tasks with minimal supervision
- Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
- Must be professional and polished in appearance and be comfortable speaking to small groups of managers and technical and/or facility personnel
Physical DemandsThe physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.
Work EnvironmentThis position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.
Qualification RequirementsTo perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
