Help the North American Sales for Cigna Global Health Benefits team turn information into action and deliver a smooth experience for prospects, brokers and clients. Reporting to the Sales Administration Manager, you will combine sales support, data analysis and cross-functional coordination to strengthen proposals, support new business and improve client outcomes. This role is ideal for an organized, curious professional who enjoys solving problems, building strong partnerships and helping a fast-moving sales team succeed.
Responsibilities- Partner with Sales representatives to prepare and submit accurate new-sale quotes, including package and group benefit quotations in coordination with Underwriting.
- Create clear, client-focused proposals and tailored sales presentation materials that communicate value and reflect prospect needs.
- Coordinate the new-business implementation process with internal and external partners, helping ensure client intent is captured and supporting a strong client experience.
- Respond to prospect and broker inquiries with Sales representatives, resolve issues and connect partners to the right information and resources.
- Prepare and send applications and supporting documents to clients, then coordinate with operational teams through new-business installation.
- Maintain accurate new-business and existing-client growth information in Salesforce, and produce standard and customized reports that support decisions.
- Use enterprise tools, quality standards and sales best practices to complete ad hoc analysis, identify insights and support operational priorities.
- Build productive relationships across teams to gather information, solve problems and move work forward.
- Contribute to market projects and process improvements identified by the Sales Administration Manager.
QualificationsRequired- At least 2 years of experience in administrative, sales support or a related role.
- Strong organizational and time-management skills, with the ability to manage multiple priorities, work independently and meet deadlines in a fast-paced environment.
- Analytical and research skills, sound judgment and close attention to detail.
- Clear written and verbal communication skills, including strong proofreading abilities.
- Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
- A high level of accountability, initiative and commitment to responsive service.
Preferred- Experience supporting a Sales team or working in the group insurance business.
- Experience using Salesforce or another customer relationship management system.
- Bachelor's degree in business, office administration or a related field.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 63,600 - 106,000 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.