Lithia Motors Inc

Sales Desk Manager

Lithia Motors Inc$144K — $288K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of previous automotive sales management experience required
  • Highline experience preferred, indicating the dealership's focus on luxury brands
  • Proven track record with exceptional Customer Satisfaction Index (CSI)
  • Strong communication and customer engagement skills essential for the role
  • Valid driver's license with an acceptable driving record required

Responsibilities

  • Manage all sales staff activities to meet sales targets
  • Conduct daily training and development for the sales team
  • Ensure sales personnel effectively engage with customers
  • Address and resolve customer issues promptly
  • Monitor performance metrics to drive continuous improvement

Benefits

  • Competitive pay package
  • Comprehensive medical, dental, and vision plans
  • Generous paid holidays and PTO
  • Short and long-term disability coverage
  • Paid life insurance to protect employees
  • 401(k) retirement savings plan
  • Employee stock purchase plan for long-term investment
  • Access to Lithia Learning Center for professional development
  • Vehicle purchase discounts for employees
  • Wellness programs promoting health and well-being
Full Job Description
Dealership:
L0740 DCH Ford of Thousand Oaks

DCH Ford of Thousand Oaks
Sales Desk Manager

Responsibilities
The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved. This individual is responsible for training, cross-training, and development of all sales staff.
  • Ensure sales goals are attained
  • Manage daily activity & training of the sales staff
  • Ensure salespeople are engaging with customers
  • Address and resolve customer concerns


Qualifications
  • 2-3 Previous Automotive Sales Management experience REQUIRED
  • Highline experience PREFERRED
  • Must have a proven track record with an exceptional CSI
  • Strong communication and customer engagement skills
  • Acceptable driving record and a valid driver's license in your state of residence


The California salary pay range for this position is $12,000.00 - $24,000.00 monthly. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Department Net and Manufacturer Approvability, Total Units. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


High School graduate or equivalent, 18 years or older required. We are a drug free workplace.

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