Raymour & Flanigan Furniture

Sales Consultant

Raymour & Flanigan Furniture$65K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Passion for customer service and outstanding customer experience.
  • Strong listening skills and a consultative approach.
  • Experience in customer interactions across various fields like retail or hospitality.
  • Confidence in guiding customers through the sale and overcoming objections.
  • Interest in client relationship management and driving repeat business.
  • Ability to meet sales goals and performance metrics.
  • Flexibility for retail scheduling including evenings and weekends.

Responsibilities

  • Engage customers to assess their needs and recommend appropriate furniture solutions.
  • Build rapport with clients to enhance customer satisfaction and loyalty.
  • Drive sales through effective consultative selling techniques.
  • Identify upselling and cross-selling opportunities during customer interactions.
  • Manage ongoing relationships with new and existing customers to foster loyalty.
  • Contribute to lead generation and client prospecting efforts in the store.
  • Collaborate with a team to meet store sales goals in a fast-paced environment.

Benefits

  • Unlimited earning potential with performance-based commissions.
  • $5,000 sign-on bonus based on performance.
  • Health benefits, 401(k) with company match, profit sharing, and PTO.
  • Paid sales training with upcoming training sessions.
  • Career growth and advancement opportunities available.
  • Supportive, team-oriented company culture.
Full Job Description
Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer:
  • Unlimited earning potential $65,000-$100,000 annually
  • $5,000 sign-on bonus (performance-based)
  • Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
  • Paid training - next sales training class starting soon
  • Career growth and advancement opportunities
  • A supportive, team-focused culture

What We're Looking For
  • A passion for customer service and creating a great customer experience
  • Strong listening skills and a naturally consultative approach
  • Experience connecting with customers, whether through retail, hospitality, service, or sales
  • Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
  • Interest or experience in building relationships that drive repeat business (client relationship management)
  • Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
  • Flexibility to work a retail schedule (evenings, weekends, holidays)
  • Comfort with technology and learning new tools
  • Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

About Raymour & Flanigan Furniture

Raymour & Flanigan Furniture is a furniture retailer that offers a wide range of furniture, mattresses, and home decor products. The company was founded in 1947 and is headquartered in Liverpool, New York. Raymour & Flanigan Furniture operates over 100 stores across the Northeastern United States.
Learn more about Raymour & Flanigan Furniture
Size
7,000 employees
Industry

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