Sales and Service Advisor

Sun Auto Tire & Service, Inc.

• $70K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • Must be at least 18 years old
  • Prior experience as a Service Advisor preferred
  • Strong customer service skills
  • Professional appearance
  • Valid driver’s license
  • Ability to work a minimum of five days per week, including Saturdays

Responsibilities

  • Greet customers warmly in person and by phone
  • Listen to customer concerns and document their needs
  • Review service history and inspect vehicles
  • Recommend products and services clearly
  • Prepare quotes, timelines, and repair orders accurately
  • Communicate status updates to customers
  • Review completed work and handle checkout
  • Follow up on declined services and completed repairs
  • Track returns, warranty parts, and core parts
  • Support the team with additional duties as needed

Benefits

  • Competitive bi-weekly pay
  • Guaranteed Sundays off
  • Paid vacation and sick time
  • 6 paid holidays
  • Medical, dental & vision insurance
  • Company-paid life insurance
  • 401(k) retirement plan with company match
  • Tuition reimbursement for skill development
  • Employee discounts on services for you & your family
  • Career growth opportunities with internal promotions
Full Job Description
Overview

Tate Boys Tire & Auto Service has proudly served our community since 1936. We specialize in everything that rolls—from passenger and light truck tires to medium truck, industrial, agricultural tires, plus mechanical repairs like brakes, suspension, and engine diagnostics.

 

COMPENSATION: $70,000-$100,000/ year consisting of hourly + commission

 

Why You’ll Love Working Here

  • Competitive bi-weekly pay
  • Sundays Off – guaranteed!
  • Paid vacation and sick time
  • 6 paid holidays
  • Medical, dental & vision insurance
  • Company-paid life insurance
  • 401(k) retirement plan with company match
  • Tuition reimbursement – develop your skills while you work
  • Employee discounts on services for you & your family
  • Career growth opportunities – we promote from within!

 

What You’ll Do

As a Service Advisor, you’ll be the face of the shop—connecting customers with solutions and ensuring their vehicles stay safe and reliable.

 

Your daily responsibilities include:

  • Warmly greeting customers in person and by phone using our professional standards
  • Listening carefully to customer concerns and thoroughly documenting their needs
  • Reviewing service history, inspecting vehicles, and verifying repair requirements
  • Recommending products and services confidently and clearly
  • Accurately preparing quotes, timelines, and repair orders
  • Communicating status updates throughout the day
  • Reviewing completed work, explaining warranties, and handling checkout
  • Following up on declined services and completed repairs to ensure satisfaction
  • Tracking all returns, warranty parts, and core parts for each customer
  • Supporting the team with other duties as needed

 

What You Bring to the Team

  • High school diploma or equivalent
  • Must be at least 18 years old
  • Prior experience as a Service Advisor highly preferred but not required
  • Professional appearance and strong customer service skills
  • Ability to work in a process-driven environment
  • Valid driver’s license 
  • Ability to work a minimum of five days per week, including Saturdays (but never Sundays!)

 

Ready to Build a Career You Can Be Proud Of?

Join a team where you’ll be respected, supported, and given the tools to succeed—while earning $60K–$80K per year and enjoying Sundays off to recharge.

 

Apply today to start your journey with Tate Boys Tire & Auto Service!

 

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