Sales and Operations Manager

Kirby-Smith Machinery, Inc.

$75K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS Degree or Equivalent Experience
  • 3+ years in business management with P&L responsibility
  • 5+ years of management experience leading teams
  • Knowledge of the heavy equipment industry
  • Proficient in Microsoft Office and web-based applications
  • Strong organizational and planning skills
  • Working knowledge of labor relations preferred

Responsibilities

  • Communicate and support the company's vision and core values
  • Supervise all aspects of branch sales, rentals, and services
  • Approve all financial transactions and implement controls
  • Prepare branch reports including budgets and operational details
  • Manage market communication for branch growth
  • Oversee branch personnel to ensure effective operations
  • Champion high customer satisfaction across all departments
  • Ensure compliance with safety standards and regulations

Benefits

  • Above-average industry pay
  • Comprehensive benefits package (medical/dental/vision)
  • 401K plan with company match
  • Generous PTO package and paid holidays
  • Short/long term disability
  • Opportunities for growth and development
  • Paid training programs
  • Family-owned and operated environment
  • Health and wellness programs
Full Job Description
Sales and Operations Manager Benefits
  • Above-Average Industry Pay
  • Comprehensive Benefits Package (including Medical/Dental/Vision)
  • 401K Plan with Company Match
  • Generous PTO Package/Paid Holidays
  • Short/Long Term Disability
  • Growth Opportunities
  • Paid Training
  • Family-owned and Operated
  • Health and Wellness

Sales and Operations Manager Position Purpose

The Sales and Operations Manager is responsible for profit and loss, sales performance, and all aspects of branch operations, including branch management personnel, and for coordinating activities between the branch and headquarters. The Sales and Operations Manager is responsible for the financial success of that facility. Each branch is self-sustaining and sells, rents, and provides parts and service.

Sales and Operations Manager Essential Functions
  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
  • Supervises all branch sales, rentals, parts, service efforts, and associated business initiatives
  • Approves all branch financial transactions, including invoices, purchase orders, etc., and implements financial controls
  • Prepares various branch reports, including yearly budgets and other reports detailing branch operations
  • Responsible for market segmentation, coverage, and communication on potential products or services to assist with the growth of the branch operation
  • Manages all branch personnel matters to ensure efficient operations
  • Champion customer satisfaction within all departments of the branch
  • Responsible for all branch safety matters, including audits, safety training, OSHA compliance, DOT regulations, and drug and alcohol testing
  • Monitors branch equipment inventory levels and rental rates. Prepares justification and analysis for new equipment additions
  • Coordinates activities between branch departments to ensure maximum productivity
  • Implements corporate policies and initiatives
  • Ensures quality customer service in all branch activities
  • Responsible for the development of the Sales team and ensuring thorough customer outreach and follow-through
  • Performs other job-related duties as assigned
  • Ensures consistent and reliable on-site attendance
  • Prepares various branch reports, including yearly budgets and other reports detailing branch operations

Sales and Operations Manager Minimum Qualifications
  • BA/BS Degree or Equivalent Experience
  • Three (3) years of successful business management experience at a profit center level with profit and loss responsibility; understanding of business accounting principles and budget preparation
  • Five (5) years of management experience in leading and directing people
  • Has knowledge and experience in the heavy equipment industry
  • Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
  • Must be adept at organizing, planning, and completing tasks
  • Working knowledge of collective bargaining agreements and labor relations preferred

Sales and Operations Manager Physical Requirements
  • Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
  • Must be able to work in extreme heat or cold and wet, damp, dusty, or windy conditions and tolerate exposure to typical noises, hazardous materials, and fumes/odors
  • Driving (local/long distance)
  • Ability to adhere to personal protective equipment (PPE) policy

This is considered a Safety-Sensitive position.

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