We9re hiring a
Sales and Marketing Director (Family Ambassador)-a compassionate connector who helps families navigate care decisions with empathy, urgency, and insight. This role blends relationship-building, strategic thinking, and deep product knowledge to deliver tailored solutions that change lives.
Be a leader with a memory care innovator!You lead with empathy, resilience, and integrity. You listen deeply, connect meaningfully, and thrive in fast-paced, team-driven environments. You9re highly organized, emotionally intelligent, and committed to delivering exceptional service.
What You9ll Be Doing:- Lead census growth efforts as part of the Community Leadership team
- Assess prospective residents and align them with appropriate Silverado services
- Manage follow-up, relationship-building, and data tracking
- Generate referrals through market analysis and outreach
- Represent Silverado9s mission through public relations and community engagement
- Serve as Manager-On-Duty, trainer, and supervisor as needed
Qualifications:- 3-5 years in customer success/service with strong organizational and presentation skills
- Proven success in solution-building and team collaboration
- Preferred: healthcare or dementia care experience; clinical background a plus
- Bachelor9s degree preferred, negotiation skills a bonus
- Demonstrates strong verbal and written communication skills across diverse audiences
Some Other Things to Consider:- Flexible schedule, including weekends
- Active role: walking, bending, lifting (up to 25 lbs.)
- Must be comfortable with animals and neurodegenerative conditions
- Valid driver9s license and clean driving record required
Why Choose Silverado?- Fortune Magazine Best Workplace in Aging Services17
- Certified Great Place to Work17
- Strong internal mobility and ongoing training
- Competitive base salary + generous commission plan
Schedule: Tuesday - Saturday#LI-TF1Anticipated pay range
$100,000-$110,000 USD
Silverado offers the following benefits to eligible employees: - 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
* Silverado does not accept candidates from outside recruiters or agencies for this role. *
