SaaS Platform Administrator

V2Soft

$80K — $110K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hands-on experience in Salesforce administration
  • Strong expertise in configuration, automation, and data management
  • Proficiency with Salesforce APIs and integration methods
  • Excellent analytical and communication skills
  • Familiarity with user training and documentation practices
  • Experience in county or local government environments is a plus
  • Relevant Salesforce certifications are preferred

Responsibilities

  • Manage daily administration and configuration of Salesforce
  • Ensure platform reliability, security, and performance
  • Provide advanced user support and troubleshoot issues
  • Build flows and manage integrations with external systems
  • Maintain user permissions and generate reports
  • Collaborate with technical and business teams to deliver project outcomes
  • Guide users through training and best practices

Benefits

  • Opportunity to work with advanced Salesforce technology
  • Collaborative working environment with cross-departmental teams
  • Potential for career growth within county or local government sectors
  • Engagement in transformative project outcomes
  • Access to training and certification reimbursement programs
Full Job Description
Client is seeking an experienced SaaS Platform Administrator with 5+ years of hands on expertise to manage the daily administration, configuration, and support of our Salesforce environment. This role oversees the platform's reliability, security, integration, and performance while providing advanced user support and driving enhancements across departments. The ideal candidate brings deep knowledge of Salesforce administration, including configuration, automation, data management, and system integrations, along with strong analytical and communication abilities to translate business needs into scalable solutions. Experience working within county or local government environments is highly desirable, though not required. Daily work includes managing users and permissions, maintaining reports, building flows and supporting integrations with external systems, troubleshooting issues, and collaborating closely with technical and business teams to deliver key project outcomes. Success in this role requires proficiency with Salesforce APIs and integration methods, strong documentation and stakeholder communication skills, and the ability to guide users through training and best practices. Preferred candidates will hold relevant Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Cloud Consultant. Experience Level: 5+ years Environment: Salesforce

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