5-7 years of experience in business analysis within medium to large scale projects.
Proficiency in business modeling, requirements gathering, and stakeholder engagement.
Experience with Microsoft Dynamics 365 and cloud-native systems development.
Strong understanding of Agile methodologies and user-centered design principles.
Excellent analytical, problem-solving, and communication skills.
Responsibilities
Provide comprehensive I&IT business analysis services for diverse client needs.
Collaborate with stakeholders to gather, document, and analyze requirements.
Advise on business analysis processes and best practices within the organization.
Develop business cases, cost-benefit analyses, and feasibility studies for I&IT initiatives.
Conduct ongoing business analysis activities throughout all project phases.
Benefits
Comprehensive health and wellness package.
Opportunities for professional development and training.
Flexible working arrangements including remote options.
Engagement in meaningful work contributing to technology improvements.
Full Job Description
Job Description Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills:
Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Experience developing strategies, preparing business cases and cost-benefit analysis Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Desirable Skills:
Experience in the use of information retrieval packages Knowledge and understanding of Information
Management principles, concepts, policies and practices
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
Experience in structured, object oriented and agile methodologies for user requirements
Experience developing performance measures for business analysis evaluation and subsequent follow-up
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Requirements
Experience and Skill Set Requirements:
Must Haves:
Experience leading and conducting business analysis for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements.
Experience developing context diagrams, use cases and use case models.
Experience with custom development in cloud native systems and Microsoft Dynamics 365
Experience creating systems diagrams and mapping integration specs
Experience on a medium sized project as a business analyst or functional consultant
Skill Set Requirements:
Business Analysis and Technical Skills:
Leadsand facilitates workshops to elicit, review, document and confirm businessrequirements, business process reengineering, business models, businessrules and user interface design.
Knowledgeof Agile methodologies and ability to break down complex businessrequirements into manageable deliverables for development teams.
Createuser stories, support creation of UX, functional and technical designs andensuring that business analysis tasks align with iterative developmentcycles.
Developsperformance measures for business analysis evaluation and conductsfollow-up assessments to ensure compliance with client cluster andcorporate I&IT strategies, policies and priorities.
Proficientwith a range of business analysis and project management tools (e.g.,DevOps, MS Visio, figma and other modeling tools) to document and trackbusiness requirements and designs
Familiaritywith quality assurance methodologies and testing processes, including useracceptance testing (UAT) and ensuring that business requirements arevalidated against system functionality before deployment.
Strongskills in managing change processes, including defining the change scope,impact analysis, and developing training and communication strategies toensure smooth transitions for end-users.
Experienceleading and conducting business analysis for business projects to assessclients' business problems or opportunities, document the technicalbusiness requirements to meet the functional requirements.
Experiencedeveloping context diagrams, use cases and use case models.
Experiencedeveloping process maps, stakeholder maps and assessments.
Experiencecreating systems diagrams
Hands-onexperience developing effective use cases and user stories
Leadsand conducts business analysis both on an ongoing basis and for businessprojects to assess clients' business problems or opportunities, documentthe technical business requirements to meet the functional requirements,ensuring alignment with the OPS project management and relatedmethodologies.
Appliesre-engineering concepts to promote business improvements throughalternative, cost effective service delivery approaches.
Conductsongoing business analysis activities and analysis within all phases of theproject life cycle, including initial technical requirements, detailedplan of business analysis activity, business modeling, analysis ofbusiness transformation, new business development and acquired solutions,continual refinement of business requirements and identification ofsignificant changes in requirement documentation and maintenance ofapproved business requirement.
Overseesongoing production support and configuration management.
Leadsand participates in the process for requests for proposals, with a focuson client requirements and evaluation of vendor responses for I&ITbusiness and/or infrastructure solutions.
Leadsand facilitates in-depth workshops to elicit, review, document and confirmbusiness requirements, business process reengineering, business models,business rules and user interface design, in order to create the technicalframework/specifications for development of the business solution and/orinfrastructure services or platforms.
Developsperformance measures for business analysis evaluation and conductsfollow-up assessments to ensure compliance with client cluster andcorporate I&IT strategies, policies and priorities.
Managesthe problem identification and resolution activity to ensure timelyresolution of production problems.
Experience:
Experienceon a medium to large sized project as a business analyst or functionalconsultant
Experiencewith the software development life cycle, software design, development andintegration, database concepts, user interface design principle, changemanagement, quality assurance, risk management, disaster recoveryplanning, business continuity planning to develop solutions and/orinfrastructure services to satisfy business needs.
Experienceconducting business analysis reviews, recommending options & changesand contingency provisions.
Experienceproviding technical leadership, functional business analysis andarchitecture expertise to project staff, colleagues and clients.
Servicedelivery management, portfolio, program/project management and resourcemanagement to manage the business analysis to clients and providerecommendations on clients' I&IT business and infrastructure needs.
Allaspects of business analysis including enterprise level and client programarea business analysis and modeling expertise; related business analysistools, technology, processes, and methodologies; business analysis-relatedtechnical and business planning.
I&ITCluster and corporate policies, directives, guidelines and proceduresrelated to service delivery processes, enterprise business architecture,current trends and technologies relate to business driven IT solutions toprovide practical expertise to meet business needs, ensure traceability ofbusiness requirements to I&IT solutions and ensure compliance with OPSI&IT policies and standards.
Analyzingand problem solving skills to:
Assessclients' business requirements, identify best technology solutions fromamong alternatives to ensure clients' expectations are satisfied in thecost effective manner, both for individual issues and longer-term overallrequirements.
Evaluatedirections, trends, standards and policies in a complex and evolvingenvironment using multiple sources of guidance; identify requirements,develop options and make recommendations on general and specificinformation architecture and data management issues.
Planning,coordinating and leading all phases of assigned business analysis,process improvements, architecture or infrastructure projects or serviceswithin risk, time and resource constraints to meet client needs.
Ensuringthe quality of business solution recommendations and implementation andensuring integration with enterprise and cluster standards anddirections.
Hands-onexperience working in Agile or Scrum environments, conducting sprintplanning, facilitating daily standups, and ensuring that business analysistasks align with iterative development cycles.
Knowledgeof Agile methodologies and ability to break down complex businessrequirements into manageable deliverables for development teams.
Strongskills in managing change processes, including defining the change scope,impact analysis, and developing training and communication strategies toensure smooth transitions for end-users.
Abilityto support end-user adoption by delivering clear communication andtraining on new systems or process changes.
Familiaritywith user-centered design principles to ensure that technology solutionsare designed with the end-user experience in mind, improving usability andensuring effective user adoption.
Experiencewith user interface design and prototyping tools such as Figma totranslate requirements into user-friendly digital interfaces.
Experiencein budget estimation, cost-benefit analysis, and ROI assessments tosupport the development of business cases, ensuring that proposed ITsolutions provide value.
Proficientwith a range of business analysis and project management tools (e.g.,DevOps, MS Visio, and other modeling tools) to document and track businessrequirements, project milestones, and progress.
Experiencein identifying, assessing, and mitigating risks throughout the projectlifecycle, ensuring that risks are communicated effectively tostakeholders and appropriate mitigation strategies are put in place.
Abilityto balance competing priorities, manage expectations, and ensure thatbusiness analysis activities are completed within defined timelines.
Familiaritywith quality assurance methodologies and testing processes, including useracceptance testing (UAT) and ensuring that business requirements arevalidated against system functionality before deployment.
Communication and Interpersonal Skills:
Demonstratedability to prepare clear, concise, and comprehensive documentation,including reports, reviews, and assessments.
Abilityto present ideas and suggestions clearly and effectively in auser-friendly manner, ensuring complex information is easily understood byboth technical and non-technical audiences.
Maintaina high level of customer service when interacting with internal andexternal clients, addressing concerns promptly and professionally.
Skilledin conveying design concepts and development processes in a clear,understandable manner to diverse stakeholders.
Provencapability to adapt to changing requirements and navigate dynamic businessenvironments, maintaining focus and efficiency.
Strongability to analyze complex business problems logically and systematically,developing innovative and effective solutions.
Demonstratedeffectiveness in working closely with cross-functional teams, includingdevelopers, QA specialists, and business stakeholders, to achieve commonproject goals.
