RN Telephone Advice - Rheumatology

US Health$73K — $114K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse (RN) state licensure required
  • Graduate of an accredited nursing program
  • Minimum 2 years of nursing experience
  • Current BLS certification required
  • Strong critical thinking and judgment skills

Responsibilities

  • Assess caller symptoms and develop care plans
  • Provide advice and education based on established protocols
  • Refer callers to appropriate healthcare providers and resources
  • Document calls and follow-up on care effectiveness
  • Work independently in a fast-paced environment

Benefits

  • Medical, dental, and vision insurance
  • 24/7 mental health support for employees and dependents
  • Discounted gym memberships and fitness resources
  • Paid time off and paid family medical leave
  • 403(b) retirement plan with employer matching contribution
  • Access to tuition reimbursement and educational programs
  • Free assistance with Public Service Loan Forgiveness program
Full Job Description
Description

Location: UCHealth MCR North Med Off Building - Loveland, CO

Department: Rheumatology

Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)

Shift: Days

Pay: $35.29 - $54.71 / hour. Pay is dependent on applicant's relevant experience

This position is an onsite role and does not offer a hybrid or remote option

Summary:
Receives and responds to consumer calls for health care assistance using the nursing process in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Responsibilities:
Elicits questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop patient care plan.

Provides professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment. When appropriate, contacts appropriate emergency response services.

Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information. Assists caller with scheduling appointments at referral sources when appropriate.

Documents calls, responses, and referrals. Performs follow up calls to evaluate effectiveness of care and need for additional care.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

  • Minimum Required Education: Graduate of an accredited or state board of nursing approved Registered/Professional Nursing program.
  • Required Licensure/Certification: State licensure as a Registered Nurse (RN)
  • Minimum Experience: 2 years of nursing experience.
  • BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

  • Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
  • Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
  • Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

  • Medical, dental and vision coverage.
  • Access to 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
  • Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings

  • 403(b) plan with employer matching contribution.
  • Additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

  • UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
    • Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
    • Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
  • Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
  • Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

* Eligibility for some programs is based on an employee's scheduled work hours.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

About US Health

US Health Careers

Joining US Health presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to excellence. US Health is renowned for its significant contributions to the healthcare industry, offering a variety of job opportunities that promise professional growth and personal fulfillment.

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Professional Growth and Development

At US Health, the growth of its team members is a priority. The company supports career advancement through comprehensive training programs, including leadership development and diversity training. Employees are encouraged to take charge of their career paths, supported by US Health's commitment to professional development.

Culture and Benefits

The culture at US Health is built on a foundation of respect and inclusivity, where diversity is celebrated and every team member’s contribution is valued. Employees enjoy a range of benefits designed to support their health, well-being, and financial security. The company's commitment to a positive work environment makes it a top choice for professionals seeking a fulfilling career.

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