UnitedHealth Group

RN Supervisor Same Day Services

UnitedHealth Group • $72K — $130K *
Hudson, MA 01749In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Graduate of an accredited School of Nursing
  • Current RN license in Massachusetts
  • Basic Life Support (BLS) Certification
  • 3+ years of hands-on nursing experience
  • Driver's license and reliable transportation

Responsibilities

  • Supervises personnel, conducting performance evaluations and managing schedules
  • Resolves personnel grievances and implements corrective action plans
  • Plans and evaluates clinical staffing needs based on patient acuity and department policy
  • Monitors and addresses patient complaints to ensure high satisfaction
  • Provides direction and leadership for clinical staff, promoting teamwork
  • Assists in managing patient flow and access
  • Participates in budget development and monitors expenditures for compliance

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contributions
Full Job Description


Position Details:

  • Primary Location: 234 Washington Street, Hudson MA
    • Secondary Location: 1400 Worcester Street Natick MA(rotating coverage with co-supervisor)
  • Department: Same Day Services
  • Schedule: Full time, Monday through Friday


Position in this function supervises assigned employees and activities for the efficient administration of nursing activities. Coordinates clinical activities in assigned area. Provides direct clinical care as required.

Primary Responsibilities:

  • Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, terminations, and other similar actions
  • Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to counseling and disciplinary issues. Implements corrective actions plans as required
  • Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department policy
  • Assist Manager or others in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems
  • Provides effective direction, guidance, and leadership over the clinical staff for effective teamwork and motivation, and fosters the effective integration of efforts with clinic-wide initiatives
  • Assist in developing policies and programs within the department; acts as a positive role model for staff
  • Assists in management of patient flow and access. Matches patient volumes and staffing to meet expectations of patients/customers
  • Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers; makes adjustments as appropriate to maintain organized, efficient patient flow in the clinical station
  • Provides clinical staff with information, education, and tools to ensure they are supporting efficient patient flow and telephone triage in the practice
  • Participates in the development and recommendation of the operating and capital budgets for the areas managed. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies
  • Promotes collaborative relationships between clinical staff and other departments. Participates in the development and implementation of clinical performance standards including on-going monitoring of clinical staff competence
  • Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit
  • Supply ordering for assigned location


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Graduate of an accredited School of Nursing
  • Current license as an RN in the State of Massachusetts
  • Basic Life Support (BLS) Certification
  • 3+ years of hands-on nursing experience
  • Driver's license and access to reliable transportation


Preferred Qualifications:

  • ACLS Certification
  • PALS Certification
  • 1+ years of leadership/charge nurse experience in a clinical setting
  • Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.
  • Pediatrics experience
  • IV/Infusion experience
  • Proficient with communication, team building and organizational skills; customer service excellence focused
  • Demonstrated problem solving skills and the ability to communicate via written reports
  • Able to work cohesively both independently and within a team


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Healthcare
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ
UNH
* Ladders Estimates

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