Summa Health

RN Mgr, Clinical Access Center

Summa Health$85K — $128K *
Akron, OH 44312In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's of Science in Nursing (BSN) required
  • Master's degree must be obtained within three years of employment
  • Graduate of an accredited nursing program (CCNE or ACEN)
  • Current Ohio registered nursing license
  • 1-3 years experience in a clinical communications center

Responsibilities

  • Manage staff under the direction of Medical Director and Director of Clinical Access Center
  • Interview and recommend selection of new personnel
  • Evaluate, counsel, and discipline staff as necessary
  • Ensure patient interactions meet compliance requirements
  • Support a collaborative team environment through feedback and encouragement

Benefits

  • Medical, dental, and vision insurance
  • Life insurance options including basic and supplemental
  • Short-term and long-term disability coverage
  • Accident, hospital indemnity, and critical illness insurance
  • Retirement savings plan with employer contributions
  • Flexible spending accounts for healthcare and dependent care
  • Employee Assistance Program (EAP)
  • Identity theft protection services
  • Pet insurance
  • Educational assistance programs
  • Daily pay option
Full Job Description
RN Manager, Clinical Access Center

Full-Time / Days

Summary:
Provides direct management, to staff under the direction of the Medical Director, Clinical Access Center and Director, Clinical Access Center. Interviews and recommends selection of new personnel. Directs, guides, evaluates, counsels, disciplines, and if necessary, recommends dismissal of staff. Ensures that all patient interactions meet federal and state compliance requirements.

Formal Education Required:
a. Bachelor's of Science in Nursing (BSN)
-Applicants are required to obtain a Master's degree within three (3) years of employment
b. Graduate of a program of professional nursing that is accredited by the Commission on Collegiate Nursing Education (CCNE) or Accreditation Commission for Education in Nursing (ACEN)
c. Current license to practice registered nursing in the State of Ohio

Experience and Training Required:
a. One (1) to three (3) years experience in a clinical communications center.
b. One (1) year of project management or team leader experience preferred.

Other Skills, Competencies and Qualifications:
a. Population Specific Competency: Ability to effectively interact with patients/customers with the understanding of their needs for self-respect and dignity
b. Knowledge of health care and medical procedure, including terminology
c. Demonstrates communication, leadership, organizational and interpersonal skills.
d. Ability to work well within a team environment by accepting and offering honest and constructive feedback, supporting team goals, and encouraging fellow team members.
e. Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment.
f. Attentiveness to detail
g. Ability to prioritize duties and delegate responsibilities

Level of Physical Demands:
a. Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently

$41.15/hr - $61.72/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

  • Basic Life and Accidental Death & Dismemberment (AD&D)
  • Supplemental Life and AD&D
  • Dependent Life Insurance
  • Short-Term and Long-Term Disability
  • Accident Insurance, Hospital Indemnity, and Critical Illness
  • Retirement Savings Plan
  • Flexible Spending Accounts - Healthcare and Dependent Care
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Education Assistance
  • Daily Pay

About Summa Health

Summa Health is a non-profit healthcare system based in Akron, Ohio. The system was founded in 1989 and has since grown to become one of the largest healthcare providers in the region. Summa Health operates several hospitals, outpatient centers, and other healthcare facilities throughout Northeast Ohio. The system provides a wide range of services, including primary care, specialty care, and emergency care. Summa Health is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical excellence and patient satisfaction.
Learn more about Summa Health
Size
7,000 employees
Industry
Founded
1989

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