Job Description:
Summary:

The Risk Management Project Manager is responsible for coordinating, implementing, and sustaining enterprise patient safety and regulatory initiatives across Ballad Health. The position provides project management support for system wide safety infrastructure, regulatory reporting readiness, workflow standardization, dashboard development, and enterprise implementation initiatives. The project manager partners with Risk Management leadership and multidisciplinary stakeholders to ensure consistency, accountability, and successful execution of strategic patient safety priorities while supporting regulatory compliance and organizational readiness.

Essential Job Functions
• Coordinates enterprise patient safety initiatives across the health system
• Manage implementation timelines for strategic Risk Management projects
• Develops and maintains project plans, milestones, and implementation tracking tools.
• Coordinates multidisciplinary workgroups supporting enterprise safety initiatives.
• Assists with implementation of standardized Root Cause Analysis processes across the organization.
• Coordinates Great Catch reporting implementation and sustainment
• Supports patient Safety Organization (PSO) participation and reporting activities.
• Assist with CMS patient Safety Structural Measure (PSSM) readiness activities.
• Coordinates Leapfrog initiatives related to patient safety.
• Supports workplace violence reporting standardization and implementation
• Assists with dashboard development, executive reporting, and performance metrics.
• Develops standardized workflows, policies, educational materials, and implementation tools.
• Tracks regulatory requirements and implementation deadlines
• Collaboration with Information Technology regarding reporting infrastructure and workflow optimization
• Coordinates cross facility implementation activities to ensure standardized processes.
• Assists in developing presentations for executive leadership committees, and governing boards
• Maintains project documentation and implementation records.
• Identifies barriers to project completion and escalates issues appropriately.
• Participates in committees supporting enterprise patient safety initiatives
• Performs other duties as assigned.

Knowledge, Skill & Abilities
• Strong project management skills
• Excellent organizational abilities
• Ability to manage multiple complex projects simultaneously.
• Knowledge of patient safety principles
• Understanding of regulatory and accreditation standards (SMS, Joint commission, Leapfrog)
• Strong written and verbal communication skills
• Data analysis and reporting skills
• Microsoft Office Suite proficiency
• Dashboard and presentation development
• Excellent facilitation skills
• Ability to work collaboratively with physicians, nursing, operational leaders, and executives.
• Strong problem solving abilities
• Ability to manage competing priorities and meet deadlines

Requirements:

Bachelor's degree in nursing, Healthcare Administration, Business Administration, Public Health, Project Management, or related Healthcare field.

Preferred master's degree in healthcare administration, Business Administration, Nursing, Public Health, or related field. L

Licensure/Certification Preferred

Project Management Professional (PMP)

Lean Six Sigma Green Belt

Registered Nurse

Work Requirements:
Shift: Day
On Call: No
Weekends: No
Travel Required: Local Travel
Shift Details: 8a-5p
City/State: Johnson City, TN

Location:
Ballad Health Corporate