Citizens Financial Group, Inc

Risk Governance & Frameworks Sr Manager

Citizens Financial Group, Inc$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA or BS degree; MBA or other advanced degree or certification is a plus.
  • Experience in credit review, credit sanctioning, or underwriting in a regulated bank setting.
  • Excellent oral and written communication skills for executive and regulatory interactions.
  • High emotional intelligence and collaboration skills for diverse team engagements.
  • Proven ability to manage projects and prioritize workloads in a team environment.
  • Strong organizational and problem-solving skills with a focus on operational efficiency.
  • Experience in leading data analytics and technology initiatives.

Responsibilities

  • Manage and maintain Credit Review's policies, standards, and procedures.
  • Lead enhancements to operational processes including planning and issue tracking.
  • Oversee the system of record and workflow tools for operational support.
  • Design and report on internally generated data analytics and visualizations.
  • Conduct Quality Assurance/Quality Control activities for compliance and best practices.
  • Coordinate talent development and training initiatives for the team.
  • Contribute to departmental strategy and day-to-day management routines.

Benefits

  • Supportive work environment aligning with company values and culture.
  • Opportunity for professional development and skill enhancement.
  • Exposure to high-level governance within the bank's risk management framework.
  • Collaboration with diverse internal functions and external stakeholders.
Full Job Description
Job Description

Risk Governance & Frameworks Senior Manager

The Credit Review team is seeking a Risk Governance & Frameworks Senior Manager to provide strategic oversight and operational leadership for the function's governance and day-to-day operational support. Reporting to the Head of Credit Review, this role supports the effective execution of Credit Review's independent oversight mandate within the bank's second line of defense.

Primary responsibilities include
  • Manage and maintain Credit Review's policies, standards, procedures, and templates.
  • Lead the enhancement and support ongoing execution of operational processes, such as semi-annual review cycle durations, annual planning, resource capacity and deployment, issue tracking, executive management and board reporting, and interactions with supervisory agencies and external auditors.
  • Manage system of record, shared drives, and workflow tools.
  • Lead the design, implementation, and reporting of internally generated data related to review analytics, including both standard and custom data visualization and reporting capabilities.
  • Complete Quality Assurance/Quality Control activities to confirm compliance with Credit Review's methodology and identify best practices.
  • Coordinate skills assessment, talent development, and training initiatives for the Credit Review team.
  • Contribute to department strategy, decision-making, and oversight; lead the enhancement and execution of day-to-day management routines, such as plan tracking, staff scheduling, and maintenance of supporting workflow tools.
  • Support interactions with other internal support functions, including the Internal Audit Operations and Data Analytics team, Regulatory Relations, Properties, and Finance.
  • Define, lead, and manage strategic initiatives.
  • Develop collaborative relationships with Bank stakeholders; foster a positive work environment consistent with CFG's values and CREDO.


Qualifications, Education, Certifications and/or Other Professional Credentials
  • BA or BS degree; MBA or other advanced degree or certification is a plus.
  • Experience in credit review, credit sanctioning, loan structuring, or underwriting in wholesale or consumer lending functions in a regulated bank or bank regulatory agency. Understanding of US regulatory framework for credit risk review systems.
  • Excellent communication skills, both oral and written, with an ability to synthesize complex messages for an executive audience. Experience preparing materials for and interacting with supervisory agencies, external auditors, and executives. Strong negotiation skills with ability to defend position in a constructive manner.
  • A high degree of professional maturity and emotional intelligence appropriate for interactions with external and internal constituents at all levels. A natural collaborator and culture carrier who can lead effectively amidst ambiguity.
  • Proven ability to work in a team environment, lead projects, and appropriately prioritize workload to ensure deadlines are met.
  • Self-motivated, with ability to work independently in a geographically dispersed environment.
  • Strong organizational, operational, and problem-solving skills. Ability to analyze situations quickly, and manage deadlines, work cross-functionally to build consensus, and develop and implement sustainable solutions.
  • Strong process, control, and documentation focus with experience driving change to enhance efficiency and effectiveness. Experience redesigning or transforming methodologies, processes, and procedures to enhance value or reduce defects.
  • Experience leading data analytics, reporting, and technology-related initiatives. Familiarity with one or more data management technologies and visualization applications will be an advantage. Experience using data to create KPIs to drive insights into internal operational performance.
  • Strong attention to detail with a dedication to quality and operational excellence. Ability to tie daily activities and initiatives to strategic plans. Enthusiasm for learning and eagerness to remain current on bank, market, and industry developments.
  • Willingness to travel 0-10% if needed.


Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday - Friday, 8:00 am to 5:00 pm


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About Citizens Financial Group, Inc

Citizens Bank is a financial service company. It provides outstanding local and personalized service. It offers a full range of commercial, real estate, and consumer lending. It is specialized in personal and small business deposit services, electronic services.

Citizens Financial Group, Inc. Careers

Join the dynamic team at Citizens Financial Group, Inc., a leading financial institution where your career aspirations can soar. We are committed to fostering a culture of innovation, leadership, and diversity that supports our employees' professional growth and development.

Explore Job Opportunities

At Citizens Financial Group, Inc., we offer a wide range of job opportunities that cater to diverse skill sets and career interests. Whether you're a seasoned professional or just starting out, you'll find a position that challenges you and enhances your expertise.

Internship Programs

Kickstart your career with our internship programs designed to give you a hands-on experience in the financial sector. Our internships provide a robust platform to develop your skills, engage in meaningful projects, and network with industry leaders.

Employment Benefits

Choosing a career with Citizens Financial Group, Inc. means opting for a comprehensive package of benefits. We believe in supporting our team members not only in their professional lives but also in their personal growth and well-being.

Inclusive Culture and Diversity Training

We pride ourselves on a workplace culture that embraces diversity and inclusivity. Regular diversity training ensures that our team members appreciate and leverage the unique backgrounds and perspectives that each individual brings to the company.

Professional Growth and Leadership Development

Continuous learning is at the core of our professional development agenda. With access to leadership development programs and tailored training, you can advance your career and leadership skills at Citizens Financial Group, Inc.

Innovation at Work

Innovation is key to staying competitive in the financial industry. At Citizens Financial Group, Inc., you’ll work alongside talented professionals who are pushing the boundaries of what’s possible in financial services.

Networking and Career Advancement

Our company not only provides job opportunities but also fosters an environment where networking and professional connections flourish. This supportive network is vital for career advancement and personal growth within the industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at Citizens Financial Group, Inc. and find where your skills and passions align with our needs. We are continuously hiring and looking for new talents to join our robust team.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company culture, reviewing your resume, and coming ready to discuss how your experience and skills align with the position you are applying for. At Citizens Financial Group, Inc., we are more than just a financial institution; we are a place where you can make a difference. Join us and transform your career with a company that values your unique talents and aspirations.
Learn more about Citizens Financial Group, Inc
Size
17,463 employees
Market Cap
$19.3 billion
Industry
Net Income
$1 billion
Founded
1828
5 Year Trend
+2.6%
NASDAQ

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