We are looking for an experienced Revenue Operations professional to establish a world class Enterprise SaaS Revenue Operations function that will:
- Own the revenue forecasting process, pipeline analysis, productivity metrics and monitoring; ARR management, Net Revenue Retention tracking
- Establish high levels of quality, accuracy, and process consistency in planning and forecasting approaches used by the sales and success organizations
- Provide analytical support and leadership to improve strategies, coverage models and sales and success team configurations and hiring plans to support our growth objectives
- Own our Hubspot implementation as a single and key platform for collaboration across Sales, Customer Success, Solutions Engineering, Legal and Finance.
- Partner with Marketing, Sales Development, Sales and Customer Success to identify opportunities for process improvement and deliver sales and revenue retention forecast models
- Partner with Finance and Legal to build out a world class deal desk process and team
- Create the framework for instrumenting and continuously improving the executing of our lead to opportunity to closed won funnel
- Develop a central set of KPIs to track sales and success team results and identify opportunities for improvement.
- Own the process, tooling and execution of variable compensation plans across Sales, CS and Solutions Engineering
Ideal Qualifications:
- 5+ years of experience in operations, analytics and strategy within a high growth SaaS company
- A very thorough understanding of B2B and SaaS sales, pipeline management, and forecasting
- Experience partnering with different go-to-market teams such as Sales, Marketing, Customer Success, Solutions Engineering
- Ability to create a performance- and metrics focused culture
- Strong communication skills, including the ability to summarize and visualize complex analyses that tell a compelling story
