About the role

Halter is scaling fast in the US. We have a plan, a bottom-up, numbers-backed, market-by-market plan, and this role exists to make sure the US executes against it.

You'll be the Revenue Operations presence on the ground in the US, embedded with our Sales & Customer teams. You'll sit within Revenue Operations & Enablement (part of GTM Operations), reporting to our Rev Ops & Enablement Lead in NZ.

This isn't a reporting role or a process maintenance role. You're here to drive performance. Hold the US GTM motion to its plan, diagnose what's breaking before it compounds, and build the operational rigour that lets our teams outperform. You'll own pipeline integrity, drive funnel performance, and feed real commercial intelligence back to HQ so our global strategy stays grounded in what the US market actually needs.

Launch and Support are globally managed functions out of NZ, with a dedicated Customer Rev Ops Manager who owns that operating model. However, you're embedded alongside the in-market teams. Your job is to be the intelligence layer: surface local signal, spot patterns in support escalations or handover friction, and feed it back with a clear point of view.

You'll do it with AI as a core tool. Not experimentally, not occasionally. We expect you to actively use AI to move faster than your role would otherwise allow.

What your day could look like

• Running pipeline reviews with Regional Sales Managers. Deals are real, stages are accurate, blockers get surfaced early
• Digging into a conversion drop between stages, finding the root cause, and driving the fix end-to-end
• Rolling out a new process to the US sales team. Not just announcing it, but making it stick
• Building reporting that tells leadership what's happening before they have to ask
• Feeding structured commercial intelligence back to HQ: what's working, what's not, what the market needs that our current playbook doesn't address
• Flagging a pattern in local support escalations to the Customer Rev Ops Manager so they can act on it globally

What we're looking for

We don't care where you've come from. Business or sales operations, customer-facing roles, larger scale consulting firms, or you were the person in a fast-growing startup who just made everything work. The background is irrelevant. What matters is how you think and how you operate.

You hold a high bar for data quality and trust what the numbers tell you. When something looks off, you dig. Not because someone asked you to, but because you can't leave an unexplained number alone. You're equally comfortable in a spreadsheet and in a room with a sales team, and you know when each is the right tool.

You think in systems, not tasks. You fix the process that caused the problem, not the symptom in front of you. You take ownership end-to-end: flag, diagnose, propose, execute, measure. You don't hand problems back up.

You communicate credibly at every level. From Territory Managers to the VP of Sales, without losing precision or directness. People bring you in early because you make things move, not because you make things comfortable.

You'll crush this role if you

• Hold yourself and others to the plan. You have the conviction to push back when execution doesn't match it
• Have an instinct for where revenue is leaking. Before the data formally confirms it
• Can tell the difference between a process problem and a people problem. And know how to fix both
• Drive commercial intelligence. You translate what you see in-market into structured, actionable insight for HQ
• Are energised by pace and unfinished playbooks. Not slowed down by them
• See AI as a core work tool. Not a trend. You've already built it into how you operate
• Know how to operate without ownership. Some of the most important things you'll influence sit outside your direct remit. You're effective through insight and relationships, not just formal accountability

Bonus points if

• You've operated in SaaS, ag-tech, or hardware-led businesses where the sales motion is complex
• You've driven process change across field sales teams and know what adoption actually requires
• You've operated in a multi-market or remote-from-HQ setup before

Join our team

Halter is committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don't necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We'd love to chat to see if you'll be an epic fit!

If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you're excited about this role and working at Halter, along with your CV, and we'll be in touch!

Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram.