Riskspan, Inc

Revenue Operations Manager

Riskspan, Inc$85K — $110K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 to 5 years of experience in Revenue Operations or Sales Operations in B2B SaaS
  • Proficient in Salesforce, capable of building reports and managing data
  • Ability to manage enterprise sales data and long deal cycles
  • Strong analytical skills with a focus on storytelling through data
  • Experience in compensation plan tracking is a plus
  • Familiarity with financial services or fintech is advantageous but not required

Responsibilities

  • Own and manage the CRM (Salesforce), ensuring data integrity and user adoption
  • Design and maintain reporting dashboards for leadership's visibility into sales metrics
  • Document and build processes between Sales and Customer Success teams
  • Track revenue KPIs, providing insights into performance and metrics
  • Analyze data to derive actionable insights, going beyond basic numbers
  • Partner with sales teams to streamline tools and improve data quality
  • Support onboarding and training to maximize sales team efficiency

Benefits

  • Meaningful work in a complex industry
  • Access to leadership and influence in company growth
  • Opportunity for annual discretionary bonus
Full Job Description
Description

TL;DR

We're looking for a RevOps Manager to bring structure, visibility, and scale to our commercial engine. You'll own the systems, data, and processes that connect Sales and Customer Success, making sure the right information reaches the right people at the right time. If you're someone who sees a broken process and can't help but fix it, you'll thrive here.

What You'll Do

Build
  • Own and administer our CRM (Salesforce): data integrity, pipeline hygiene, workflow automation, and user adoption
  • Design and maintain reporting and dashboards in salesforce and/or Claude that give leadership real-time visibility into pipeline, forecast, and customer health
  • Build and document the processes that sit between Sales and CS, including handoffs, renewals, and expansion triggers

Analyze
  • Track and report on revenue KPIs: new logo ARR, NRR, GRR, expansion ARR, pipeline coverage, deal velocity, and conversion rates
  • Surface insights from the data, not just the numbers but what they mean and what to do about them
  • Support compensation plan tracking for AEs and CSMs

Enable
  • Partner with AEs and CSMs to reduce friction: better tools, cleaner data, fewer manual workarounds
  • Support onboarding and ongoing enablement so the team spends more time selling and less time figuring out the system


What You Bring
  • 3 to 5 years in Revenue Operations, Sales Operations, or a related role in a B2B SaaS environment
  • Salesforce proficiency: you can build reports + dashboards, ensure clean data without overlapping fields, manage workflows, and keep a CRM healthy without hand-holding
  • Comfort working with enterprise sales data: long deal cycles, relationship-driven pipelines, multi-stakeholder accounts
  • Strong analytical skills: you can turn raw data into a clear story
  • Experience supporting comp plan tracking or commission calculations is a plus
  • Familiarity with financial services or fintech is a meaningful plus, not required

Who You Are
  • You default to fixing the root cause, not the symptom
  • You communicate clearly with the ops team, with AEs, and with executives
  • You're comfortable operating with autonomy in an environment that's still building its processes
  • You take ownership without waiting to be asked
  • Positive, low-ego, and genuinely collaborative


What We Offer
  • Estimated base salary range $85,000 to $110,000 plus annual discretionary bonus
    • Exact compensation depends on experience, skills, and market data
  • Meaningful work in a technically complex, high-stakes industry
  • Real access to leadership and real influence over how we scale

About Riskspan, Inc

RiskSpan is a leading provider of innovative technology solutions and services to the financial services industry. Our mission is to help our clients manage risk, improve performance, and drive growth. We offer a wide range of products and services, including risk management software, data analytics, and consulting services. Our clients include banks, asset managers, insurance companies, and other financial institutions. We are committed to providing our clients with the highest quality products and services, and we strive to exceed their expectations every day.
Learn more about Riskspan, Inc
Size
200 employees
Industry
Net Income
-$5 million
Founded
2001
Revenue
$20 million

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