Hello, Revenue Operations Manager!Freeosk is looking for a Revenue Operations Manager to meet our immediate growth needs. The ideal candidate will bring an innovation mindset to solve data and process problems with high accuracy and automation.
This person will build and scale the operational backbone of Freeosk's revenue engine by ensuring high data integrity, delivering clear and trusted insights, and supporting effective deal desk and sales process execution. This role enables confident decision-making across direct and partner-led revenue streams (focused on retail media), while driving efficiency, accuracy, and scalability across revenue systems and processes.
We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time.
The anticipated base salary range for this role is $105,000 to $125,000. Actual compensation will be determined based on skills and experience.
Core Responsibilities1) Data Governance & System Integrity- Own accuracy and integrity of the single source of truth of sold work across Salesforce, BI tools, and partner reporting by implementing data quality processes (audits, validations, reconciliations, exception tracking)
- Define and maintain data dictionaries, field definitions, and metric logic
2) Data Analysis & Reporting- Develop and manage dashboards and reporting in BI tools (Quick Suite, Looker, etc.)
- Build and maintain standardized revenue reporting across products, partners, retailers, and media programs to deliver clear, actionable insights on pipeline, bookings, and performance on a regular cadence
3) Sales Process & Documentation- Define and maintain sales processes, SOPs, definitions and exception handling frameworks in Confluence to support org-wide clarity and AI enablement (e.g. Rovo and Copilot)
- Analyze sales process workflows and drive automation to identify risks, gaps, and opportunities to reduce process friction across Sales, Media, Finance, and partner teams
4) Deal Desk- Serve as the primary escalation point for deal structuring and process exceptions
- Improve deal cycle time, accuracy, and cross-functional coordination by partnering closely with Product, Tech, Sales, Finance, and Media teams on complex deals and revenue structures
5) Revenue Operations Projects & Enablement- Lead cross-functional process improvement and automation initiatives aligned to growth priorities that support scaling
- Identify, build and apply AI-enabled tools (Copilot, Rovo, etc.) to reduce manual work and data entry while maintaining accuracy
Outcomes- Establish and maintain a trusted single source of truth across Salesforce, data marts, and BI reporting with consistent, explainable metrics
- Successfully support key partner integrations (e.g., Sam's Club Connect, etc.) with accurate reporting and minimal manual reconciliation
- Deliver standardized reporting and insights that are consistently used by internal and external partner teams via scalable systems and dashboards
- Implement a clear data governance framework (definitions, QA processes, ownership) adopted across GTM teams
- Identify and resolve data quality and visibility issues that impact revenue, campaign management, partner trust, or revenue reporting
- Run a high-functioning deal desk process that improves contract accuracy, post-contracting change management, and meets cross-functional and partner needs
- Lead high-impact RevOps projects that improve automation, system integrations, and operational efficiency
ExperienceRequired- 4-8+ years in Revenue Operations, Sales Operations, Business Analytics, or similar
- 3+ years working in Salesforce (reporting, data management; CPQ preferred)
- Proven ability to work with complex, multi-source datasets
- Strong experience with data validation, reconciliation, and QA processes
- Experience owning projects end-to-end and driving adoption
- Excellent communication and stakeholder management skills
- Very high attention to detail
Preferred- Experience in media sales, advertising, or retail advertising environments
- Exposure to retail media networks (RMNs) or partner-led GTM models in the online media or digital out-of-home (DOOH) space
- Familiarity with automation and AI-enabled workflows
Core Tools- CRM: Salesforce
- BI: Quick Suite, Looker
- Analysis: Excel, Google Sheets
- ERP: NetSuite
- PM & Documentation: Jira, Confluence, Slack
- AI: Copilot, Rovo, and workflow other automation tools
Reporting StructureReports to: Director, Revenue Operations
Peers: Media Planning, Salesforce Administration
Our Benefits- Competitive pay
- 401(k) Match Program
- Medical, Dental, Vision Insurance
- Work From Home Stipend
- Short-Term and Long-Term Disability
- Life Insurance
- Paid Time Off
- Volunteer Opportunities
- Summer Hours
- Parental Leave
- Tuition Reimbursement
- Sabbatical Program
- Professional Development
- Wellness Stipend
- Social events
