Location : San Francisco, US (Hybrid - 3 days in office)
The Role We're hiring a
Revenue Operations Lead to own the systems, data, and processes that power our go-to-market engine.
This is a high-ownership and hands-on role, sitting at the centre of how Relevance AI operates commercially. You'll partner closely with our founders and leaders across sales, marketing, customer success, and finance - making sure everyone has the systems, data, and insights they need to make good decisions and move fast.
What makes this role unique is the context you'll be operating in - a GTM function where AI agents are already doing real work. You'll have the opportunity to shape how that infrastructure grows, alongside a team that is building the future of AI-powered work. We're not asking you to arrive with all the answers, but we do want you to be excited by the opportunity to learn and build.
Your Impact - Own and optimise our GTM tech stack - HubSpot, Outreach, Apollo, quoting tools, and Relevance AI agents - ensuring every system is well-governed, well-integrated, and delivering measurable ROI
- Build reliable revenue reporting and dashboards that give our leadership team and investors a clear, accurate picture of business performance
- Design and improve lead management, pipeline hygiene, forecasting, and territory processes that scale with the business
- Manage and develop our AI agent infrastructure across the GTM function, working alongside our team to automate manual work and drive productivity
- Partner with Sales, Marketing, CS, and Finance leaders to scope problems, present clear options, and see solutions through to completion - not just the first implementation, but the ongoing iteration
What We're Looking For - 4+ years in RevOps, Sales Operations, or GTM Operations in a high-growth B2B SaaS environment
- Hands-on HubSpot expertise - you've administered it at scale, built workflows and automations, and understand CRM architecture deeply
- Systems thinking with a long-term view - you design for longevity, think about ROI and success indicators, and care as much about what happens six months after go-live as the build itself
- Commercial acumen - you understand the metrics that matter to sales leaders, founders, and investors, and build reporting people trust and act on
- Strong communication and influencing skills - you influence without authority, present options and trade-offs clearly, and show good judgement consistently
- Collaborative approach - you work well across functions, share context freely, and make the people around you more effective
- Structured problem solving - you can receive a complex problem, break it down, present options with clear trade-offs, and see the solution through to completion
- Excited by AI-driven operations - we're an agentic-first company and our RevOps function reflects that. Previous experience isn't required; curiosity is
- Startup or scale-up experience - you've operated as a solo operator or in a small team, you're comfortable with ambiguity, and you know how to build from first principles
Benefits - Health Insurance Contribution - Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.
- 🚍 Commuter Benefits - Save on your commute with pre-tax deductions for transit and parking expenses
- Unlimited Annual Leave - Flexible time off policy to rest, recharge, and take care of what matters most
- ESOP - Employee Stock Ownership Plan so you can grow with the company
- AI Productivity Benefit - Get up to $1,200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
- Parental Leave - We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
- Milestone Merch - Celebrate your work anniversaries with customised Relevance AI swag
- Food, Drinks & Community - Enjoy team lunches provided every Tuesday, Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week. Stay energised with free breakfasts, healthy snacks, and a fully stocked fridge of drinks. As the home of the AI workforce, we also host vibrant community events featuring thought leaders, industry partners, and the wider tech community
- 🪩 Quarterly Team Events - Build stronger connections through fun, meaningful team bonding experiences every quarter
- 🏓 Social Clubs - Share your hobbies and interests by joining or starting a club with your teammates. From hiking and chess to board game nights and social committee activities - there's something for everyone!
