Job DescriptionThe Revenue Operations Lead will serve as a strategic partner to Growth Leadership and the Head of Revenue Operations, helping drive operational excellence across pipeline management, forecasting, CRM transformation, reporting, and cross-functional execution. This role will play a key part in modernizing how the business operates by improving process consistency, enabling data driven decision making, and helping scale a predictable revenue engine.
This individual will act as the operational "right hand" to Head of Revenue Operations translating strategy into execution and driving alignment across Sales, Client Partner, Finance, and Delivery teams
Key Responsibilities- Drive execution of strategic Sales Operations and Revenue Operations initiatives
- Partner with leadership to improve pipeline visibility, forecasting accuracy, and operational rigor
- Coordinate cross-functional initiatives involving CRM, reporting, forecasting, commissions, and sales process improvements
- Help establish and maintain a structured operating rhythm across pipeline reviews, forecast cadence, and business reviews
- Partner with analytics and BI teams to define business requirements and reporting priorities
- Support CRM transformation initiatives, including process redesign, field governance, and workflow improvements
- Develop scalable operational processes that improve consistency and reduce manual work
- Identify operational gaps, process inefficiencies, and opportunities for automation
- Help drive change management and adoption across the sales organization
Qualifications- 7+ years of experience in Revenue Operations, Sales Operations, or related business operations roles
- Strong understanding of forecasting, pipeline management, CRM systems, and sales process design
- Experience partnering with executive leadership and cross-functional teams
- Strong analytical and problem-solving skills
- Ability to balance strategic thinking with operational execution
- Excellent communication and organizational skills
- Experience with CRM platforms, reporting tools, and sales analytics
Ideal Candidate Profile- Highly organized and execution-oriented
- Comfortable operating in ambiguity and driving structure
- Strong business acumen and operational mindset
- Able to influence across teams and leadership levels
- Passionate about simplifying processes and improving scalability
Additional InformationDiscover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
- Health: Global internal wellbeing programme, access to wellbeing apps;
- Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
Additional Employee Requirements
- Participation in both internal meetings and external meetings via video calls, as necessary.
- Ability to go into corporate or client offices to work onsite, as necessary.
- Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
- Ability to bend, kneel, crouch, and reach overhead, as necessary.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
- For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
- For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.
*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits (Full time roles only, does not apply to contractor positions)
- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest
