Revenue Cycle Supervisor

CU Medicine

$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; Bachelor's degree preferred.
  • 5+ years of management/supervisory experience in medical billing.
  • Knowledge of AMA coding guidelines and payer regulations required.
  • Proven leadership skills overseeing a team of 10+ personnel in a complex environment.
  • Strong problem-solving and multitasking abilities required.
  • Excellent verbal and written communication skills for diverse interactions.
  • Proficiency in PC applications including spreadsheets and databases.

Responsibilities

  • Oversee AR performance trends and monitor receivables.
  • Analyze and manage denial resolutions collaboratively.
  • Supervise and guide AR team performance to meet standards.
  • Conduct monthly quality audits for documentation accuracy.
  • Train new hires on job responsibilities and system usage.

Benefits

  • Generous leave policies, including health and retirement contributions.
  • Flexible work arrangement with 100% remote options available.
  • Inclusive hiring practices with support for anonymity in applications.
Full Job Description
We are seeking a highly motivated Revenue Cycle Supervisor to join our Accounts Receivable Resolution team.

This job can be performed 100% remotely, and out of state candidates will be considered.

The Revenue Cycle Supervisor is responsible for overseeing the day-to-day operations of the Accounts Receivable team, ensuring timely and accurate management of receivables, staff performance, and departmental compliance.

Essential Duties:
  • Oversee AR performance and trends
    • Monitor outstanding receivables daily, weekly, and monthly using IDX and reporting tools such as KaVart and MyBi.
    • Identify trends and discrepancies and implement corrective actions after consultation with the Accounts Receivable Resolution Manager.
  • Denial management and resolution
    • Analyze denial trends and collaborate with team members, peers, and insurance carriers to resolve issues and minimize financial impact.
    • Document findings, communicate changes, and lead training initiatives to educate staff on updated processes after managerial review.
  • Team leadership and supervision
    • Supervise assigned AR team(s) to ensure individual and team performance aligns with departmental standards and goals.
    • Foster a productive, collaborative, and positive work environment.
  • Performance monitoring and QA
    • Conduct monthly quality audits on a random sample of accounts, evaluating documentation accuracy, follow-up actions, denial handling, and claim resolution.
    • Deliver timely, constructive feedback and implement performance improvement plans as needed.
  • Staff training and development
    • Train new team members to ensure a thorough understanding of job responsibilities, policies, and system usage.
    • Provide ongoing education related to departmental policy updates, coding changes, and insurance regulations.
  • Maintain in-depth knowledge of IDX system functionality, CU Medicine processes, reporting tools, denial trends, human resources policies, and performance expectations.
  • Other duties as assigned.


Requirements:
  • High school diploma required, Bachelor's degree preferred
  • 5+ years of previous management/supervisory experience in a medical billing environment
  • Working knowledge of AMA coding guidelines, government and commercial payer regulations, insurance contract analysis, and denial resolution is required. Must have experience and strong understanding of medical coding, billing, appealing denials, and collection of physician accounts receivable.
  • Must have proven leadership ability in the coordination of workflow for a staff of at 10+ personnel in a high volume, highly complex environment.
  • Strong problem-solving skills and the ability to prioritize and delegate multiple tasks are required.
  • Must have high level verbal and written communication skills with the ability to professionally interact at all levels within the organization and with external partners/contacts.
  • Strong PC skills, including spreadsheet, word processing, and database applications are required.
  • Knowledge of IDX software platform and associated applications including BAR, TES, and PCS preferred.


All applications MUST be submitted via our website. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The listed pay range (or hiring rate) represents CU Medicine's good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine provides generous leave, health plans and retirement contributions which take your total compensation beyond the number on your paycheck. Find information about our benefits here.

CU Medicine will post all jobs for a minimum of 7 days or until 250+ applicants have been received (whichever comes first).

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.

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