Full Job Description
The Revenue Cycle Manager is responsible for the day-to-day performance of Eventus WholeHealth's
revenue cycle across its multi-state physician group, including Medicare provider enrollment and
credentialing, denial management, cash posting and collections, and third-party RCM vendor
oversight. This role owns the measurement and enforcement of vendor service-level agreements
(SLAs), produces monthly performance reporting for finance and operations leadership, and applies
hands-on data analysis to identify root causes of aging, denials, and underpayment. The manager
partners closely with the Senior Director of Revenue Cycle Management to drive net collections,
reduce days sales outstanding (DSO), and improve the integrity and completeness of the end-to-end
revenue cycle.
Qualifications: Education, Licensure and Certifications, Related Work Experience:
* Bachelor's degree in Healthcare Administration, Business, Finance, or a related field
preferred; equivalent revenue cycle experience considered
* Minimum 5 years of progressive healthcare revenue cycle experience, including at least 2
years in a supervisory or management capacity
* Expert-level knowledge of Medicare provider enrollment and credentialing (PECOS, CMS-
855 forms, PTAN maintenance, revalidations, reassignments, and MAC jurisdiction
requirements)
* Demonstrated experience in denial management, cash posting, and collections across
multiple payers and states
* NextGen Enterprise experience preferred
Other specialized skills and knowledge necessary to perform this job. (e.g., basic accounting principles,
computer skills and software, specific healthcare processes, interpersonal, communication, etc.
* Expert command of Medicare enrollment and credentialing workflows across MAC
jurisdictions (e.g., Palmetto GBA, WPS, CGS), including PECOS, revalidations,
reassignments, and practice-location changes
* Advanced data analytics and reporting, including Excel (pivot tables, SUMIFS,
lookups) and building recurring KPI dashboards and board-level reports
* Strong knowledge of denial management, payer contracts, net realizable value, and AR aging
analysis (velocity- and level-based)
*Proficiency with RCM and practice-management systems (e.g., NextGen Enterprise, ChartPath) and
GL integration; ability to calculate and audit vendor SLAs
Essential Job Duties/Responsibilities:
* Own the measurement, monitoring, and enforcement of third-party RCM vendor service-level
agreements, including DSO, AR >90 days, and cash-collection targets; escalate performance gaps and
manage cure timelines
* Direct Medicare provider enrollment and credentialing activities, ensuring accurate and timely PECOS
submissions, revalidations, reassignments, PTAN maintenance, and new practice-location and entity
enrollments
* Manage denial prevention and appeals, analyzing denial trends by payer, reason code, and service line
to drive root-cause resolution and reduce preventable write-offs
* Oversee cash posting and collections, ensuring payments, adjustments, and contractual allowances are
applied accurately and timely and that unresolved balances are actively worked
* Prepare monthly revenue cycle performance reports for finance and operations leadership, including
KPI cards, trend and year-over-year analysis, and management narrative
* Perform hands-on data analysis across large claim and remittance datasets to identify aging drivers,
underpayments, and enrollment-related revenue leakage
* Reconcile cash-to-AR activity and support month-end close, partnering with accounting on revenue
recognition and accrual cutoffs
* Monitor AR aging using net realizable value frameworks and support the development of collection and
reserve strategies
* Develop, document, and continuously improve revenue cycle policies, workflows, and internal controls
to ensure compliance and operational efficiency
*Other related duties as assigned