Revenue Cycle Lead | Synergy Shared Services

Pennant Services

$80K — $95K *
US-AnywhereRemote in Missouri, US
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in revenue cycle management, with 2+ years in a supervisory role in home health or hospice
  • Deep knowledge of the revenue cycle, particularly billing and collections
  • Proficiency in EMR and RCM platforms for post-acute care
  • Strong leadership, communication, and analytical skills
  • Bachelor's degree in Healthcare Administration or Business preferred; Master's degree or relevant certifications a plus

Responsibilities

  • Lead and mentor Intake, Insurance Authorization, Medical Records, Billing, and Collections teams
  • Identify and implement strategies to optimize workflows and reduce claim denials
  • Establish KPIs and use data analytics to enhance financial performance
  • Ensure compliance with regulations relating to Medicare and Medicaid
  • Collaborate with clinical, finance, and IT teams to align operational goals
  • Oversee accurate billing and collections with proper documentation practices

Benefits

  • Foster a culture of collaboration and continuous improvement
  • Opportunity to lead strategic revenue cycle initiatives
  • Engage in a cross-functional work environment
  • Impact operational efficiency within healthcare services
  • Support exceptional patient care through optimized financial processes
Full Job Description
Revenue Cycle Lead - Home Health and Hospice

We are seeking a results-driven and experienced Revenue Cycle Lead to lead and optimize our Home Health and Hospice financial operations. This pivotal role is responsible for the day-to-day leadership and strategic direction of five core revenue cycle teams: Intake, Insurance Authorization,

Medical Records, Billing, and Collections.

The Role

As Revenue Cycle Lead, you will be the operational backbone of our financial workflow, ensuring that each team functions cohesively and efficiently. You'll be instrumental in driving performance, improving processes, and ensuring compliance across the entire revenue cycle continuum.

Key Responsibilities
  • Team Leadership: Directly lead and mentor the Intake, Insurance Authorization, Medical Records, Billing, and Collections teams. Foster a culture of accountability, collaboration, and continuous improvement.
  • Process Optimization: Identify and implement strategies to streamline workflows, reduce claim denials, and accelerate cash collections.
  • Performance Leadership: Establish and monitor KPIs across all revenue cycle functions. Use data analytics to drive informed decisions and improve financial outcomes.
  • Regulatory Compliance: Ensure all processes align with federal, state, and payer-specific regulations, including Medicare and Medicaid guidelines.
  • Cross-Functional Collaboration: Work closely with clinical, finance, and IT departments to align operational goals and support exceptional patient care.
  • Revenue Integrity: Oversee timely and accurate billing, collections, and write-off processes. Ensure proper documentation and reporting of bad debt in accordance with company policy.


Qualifications
  • Experience: Minimum of 5 years in revenue cycle management, with at least 2 years in a supervisory or managerial role within home health and/or hospice settings.
  • Knowledge: Understanding of the full revenue cycle, including intake, authorization, documentation, with deep knowledge of billing, and collections.
  • Technical Expertise: Proficiency in EMR and RCM platforms used in post-acute care. Experience with Homecare Homebase (HCHB) and Waystar is highly preferred.
  • Skills: Strong leadership, communication, and analytical skills. Proven ability to lead teams, manage change, and drive performance.
  • Education: Bachelor's degree in Healthcare Administration, Business, or related field preferred. Master's degree or certifications such as CHFP or CPAM are a plus.


If you're a proactive leader with a passion for operational excellence and patient-centered care, we'd love to hear from you!

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