POSITION SUMMARY

The Railroad Sr Revenue Analyst programs and administers commercial contracts and rate authorities; ensures accurate, timely, and compliant invoicing; resolves rating and billing exceptions; and partners cross-functionally to protect revenue and uphold data quality and adherence to company/industry standards. The role owns the end-to-end revenue application lifecycle-contract setup, pricing and rating, invoice delivery, dispute resolution, data quality oversight, and continuous automation-across assigned railroads, customers, and lanes. The Analyst also provides analytical support to the Sales and Operations Team through targeted analysis and ad-hoc reporting. Success is measured by accuracy, timeliness, automation, data integrity and standards adherence, and improvements in dispute cycle time.

ESSENTIAL RESPONSIBILITIES

Contract & Rate Programming

• Translate commercial contracts and tariffs into system-ready rules; configure rate tables, accessorials, and fuel surcharge logic in revenue applications/TMS/ERP.
• Maintain rate authorities and ensure adherence to internal controls, data standards, AAR Accounting Rules, and ASC 606 requirements.

Revenue Application & Invoicing

• Execute automated rating; audit for missing, incorrect, or unbilled charges; deliver invoices accurately and on time.
• Monitor exception queues, investigate root causes, and implement durable solutions to minimize recurring issues.

Dispute Resolution & Collections Support

• Triage invoice disputes; validate contract/rule application; determine collectability vs. credit memo.
• Partner with Collections to accelerate cash, reduce DSO, and troubleshoot billing and pricing issues.

Waybill & Data Quality

• Ensure waybill, interchange, and industry reference data meet required accuracy standards to support correct rating and revenue recognition.
• Partner with Class I railroads, shippers, and internal teams to resolve data integrity issues (e.g., interchange errors, routing discrepancies, missing data elements).
• Maintain strict adherence to data governance rules, ensuring all data inputs and updates follow company and industry standards.

Contract Lifecycle & Renewal

• Prepare contract renewals and change orders; collaborate with Commercial on pricing strategy and deal structuring.
• Maintain clear and current desktop procedures for contract and revenue setup workflows.

Data Quality, Compliance & Adherence

• Own and champion data quality for assigned roads, customers, and revenue streams-ensuring all contract, rate, and shipment data is accurate, complete, consistent, and compliant.
• Enforce adherence to internal data standards, naming conventions, reference file alignment, and revenue system configuration rules.
• Perform routine audits to validate the integrity of rates, waybills, accessorials, and customer master data; remediate gaps and develop preventative solutions.
• Support ASC 606 readiness, internal audits, and process reviews by maintaining clean, well-documented data and workflows.

Reporting, Sales Support & Continuous Improvement

• Build and maintain dashboards (billing timeliness, accuracy, leakage, dispute cycle time, data quality metrics).
• Recommend and support automation and process improvements to reduce manual work and exception volume.
• Provide timely, accurate revenue analysis and ad-hoc reporting to the Sales Team and/or Operations team, including contract impact modeling, lane/commodity performance, pricing validation, and customer-specific insights.
• Partner with Sales to support pricing proposals, evaluate revenue opportunities, and strengthen customer-facing presentations with actionable data.

SUCCESS MEASURE (KPIs)

• Billing timeliness & accuracy
• Revenue leakage identified vs. recovered
• Dispute cycle time and resolution quality
• Automation rate and exception recurrence
• Data accuracy and adherence to standards (waybill accuracy, reference file alignment, contract setup precision)
• Quality and usefulness of Sales/Operations-supporting analysis

SUPERVISORY RESPONSIBILITIES

• None

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor's degree or 3+ years of experience in railroad/transportation revenue, pricing, billing, or contract administration.
• Strong commitment to data accuracy, integrity, and adherence-demonstrated experience ensuring contract, rate, waybill, and revenue data are complete, consistent, and aligned with company and industry standards.
• Proven ability to identify data errors, trace root causes, and implement preventative solutions to improve long-term data quality.
• Experience translating commercial contracts into accurate rate programming with exceptional attention to detail.
• Proficiency in Excel (vlookup/index-match, pivot tables, Power Query) and familiarity with BI tools for data validation and analysis.
• Working knowledge of railroad concepts: tariffs, waybills, interchange, accessorials, and revenue application.
• Strong analytical and problem-solving skills with the ability to interpret rules, investigate exceptions, and communicate clearly.
• Proven ability to work independently and take initiative to complete daily tasks, project work and ad hoc requests.

REQUIRED CERTIFICATIONS AND LICENSES

• None

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Additional specific experience in Railroad or Logistics Revenue management total 5+ years.
• Familiarity with AAR Accounting Rules and ASC 606.
• Experience with Railinc reference files (CIF, SCRS, CSM, Junction), and systems like Wabtec/RMI, eBOL platforms, and Netsuite/ERPs.
• Knowledge of EDI flows related to rail shipments and invoicing.
• Previous experience in contract drafting and execution.
• Advanced Excel skills and data management oversight.
• Experience with continuous improvement, automation, or data governance initiatives.

PREFERRED CERTIFICATIONS AND LICENSES

• None

TOOLS & SYSTEMS

• ERP/TMS/Rating: Netsuite; Wabtec/RMI; internal revenue applications
• Rail Data: Railinc (CIF, SCRS, CSM, Junction), routing/reference files
• Analytics: Excel, Power BI
• Contract & Document Tools: Contract repositories, desktop procedures

WORK ENVIRONMENT

• Work in a climate-controlled office and routinely use standard office equipment
• In-office 4 days a week, work from home on Fridays

TRAVEL

• Minimally, as business requires

COMPENSATION

• Estimated Starting Annual Salary: $85,734
• Exact starting salary is determined by merit; seniority; geographic location; education, training, and/or experience related to job duties and responsibilities
• FLSA Status: Exempt, Not Eligible for Overtime
• Eligible for Participation - Annual Discretionary Bonus

BENEFITS
• 401(k) / 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Mental wellbeing resources
• Paid Maternity leave
• Paid Parental leave
• Referral program
• Relocation assistance
• Sick time
• Vacation time
• Vision insurance

PHYSICAL REQUIREMENTS

Physical Requirements

% of Work Time

Remain in a seated position

80%

Speak and hear clearly

100%

Lift office products and supplies, up to 20 lbs.

20%

Stoop, kneel, bend and reach

10%

Dexterity to write and manipulate keyboard and mouse

100%