Job description

Job Type: Full-Time l Location: San Francisco, California or Fort Worth, Texas l Department: People, Culture & Community l Reporting to: Senior Manager | Work Location Type: #Hybrid

The Retirement Program Advisor is responsible for the retirement program administration, employee inquiries, vendor coordination, and HRIS data maintenance to ensure employees have a smooth and supported retirement program experience across multiple jurisdictions. This role supports the delivery of compliant, scalable, and employee-focused retirement program. The role partners closely with People & Culture, Payroll, HRIS, Finance, and external providers to maintain efficient benefits processes, support data integrity, and enhance the employee experience through effective program administration and operational excellence. This position plays a key role in supporting benefits governance, reporting, compliance activities, and ongoing process improvement initiatives aligned with organizational growth and workforce needs.

Job requirements
• 5-10 years of 401(k) plan management experience and global retirement offerings
• Bachelor's degree or higher in Human Resources or closely related field or equivalent professional experience relevant to this position
• Strong attention to detail and ability to manage multiple tasks with competing deadlines
• Extensive benefits administration experience
• Knowledge of government regulations and compliance requirements as they apply to benefit plans, programs or practices, and company policies and operations
• Recent and extensive experience managing external vendor relationships
• Excellent presentation and project management skills
• Experience working with HRIS platforms such as HiBob, ADP, or similar systems
• Strong understanding of benefits processes, employee data management, and
• Ability to manage multiple priorities in a fast-paced, multi-country environment
• Strong communication and stakeholder management skills
• Ability to identify operational inefficiencies and support scalable process improvements
• Experience supporting global or multi-jurisdictional programs is considered an asset

Job responsibilities

The Retirement Program Advisor is responsible for:
• Manages employee retirement programs including US 401(k) defined contribution plans, Canadian Group RRSP arrangements, and other international retirement programs
• Effectively manages ongoing relationships with retirement plan vendors and recordkeepers (e.g., 401(k) administrators, Canadian group retirement providers) to ensure quality service delivery and cost containment.
• Communicates extensively with internal and external legal counsel on retirement plan compliance, including plan document drafting, amendments, contracts, statements of work, and review of participant communications.
• Evaluates and benchmarks the company's 401(k), RRSP, and other international retirement offerings against industry peers by analyzing plan design, employer match/contribution structures, and survey data; develops specific recommendations to management on plan competitiveness and retirement readiness.
• Ensures company compliance with US retirement plan regulations (ERISA, IRS contribution limits, ADP/ACP testing), Canadian requirements (CRA contribution limits,
pension standards legislation where applicable), and other applicable international retirement/pension regulations.
• Oversees preparation of required regulatory filings, including IRS Form 5500, DOL filings, PBGC filings (for defined benefit plans), and applicable Canadian and other international regulatory reporting.
• Responsible for preparing and distributing required retirement plan communications, including 401(k) plan changes, RRSP/group plan updates, and safe harbor or annual notices; leads retirement communication strategy to promote employee retirement readiness across all jurisdictions.
• Handles retirement plan inquiries and complaints (401(k), RRSP)) to ensure quick, equitable, courteous resolution.
• Lead retirement plan Merger and Acquisition activity
• Oversees maintenance of records for all retirement plans, including contribution history, vesting schedules, and plan documents across US, Canadian, and other international entities

Job benefits

At IREN, we offer a comprehensive, market-competitive total rewards package designed to support employees' well-being, career advancement, and financial wealth. Our offerings reflect our commitment to Proceed with Purpose while rewarding high performance and long-term growth.
Compensation starts at $100,000- $120,000 based on the experience and qualifications.

• Salaried position.
  • Actual compensation will be determined based on factors such as experience, qualifications.
• Competitive wages with robust per diem and project allowance, when applicable
• 15% night-shift premium for eligible roles, when applicable
• Overtime compensation for non-exempt workers for hours worked over 40 per week
• Relocation and Living-out-allowance (as applicable and based on successful candidate circumstances)

Health & Wellness

• 100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents
• Company-paid short-term and long-term disability insurance
• Voluntary life, critical illness, and accident coverage available
• Health Savings Accounts (HSA) - when combined with the High-Deductible Health Plan
• Employee Assistance Program and wellness resources

Retirement & Financial Wealth

• 401(k) retirement plan with company match
• Paid professional development and access to financial planning and legal services

Time Off & Leave Programs

• Paid Time Off (PTO) and paid holidays

Growth & Development

• Professional development to support certifications, continuing education, or role related training

Community & Culture

• Company events and team-building activities

We value diverse perspectives and believe that skills can be developed. If you're passionate about this role, we want to hear from you - whether you meet every criteria or not. Your unique experiences might be exactly what we need!