Retention Sales Director LMN

Empower$138K — $200K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • Minimum of 10 years experience in the recordkeeping industry
  • Deep knowledge of Empower recordkeeping
  • Proven relationship and sales experience in the recordkeeping sector
  • FINRA Series 6 and 63 required within specified timelines

Responsibilities

  • Collaborate with leadership and relationship management teams to identify at-risk clients
  • Participate in committee meetings to assess client needs prior to RFPs
  • Develop and implement comprehensive sales strategies for client retention
  • Promote Empower's product offerings to optimize participant outcomes
  • Leverage internal resources to guarantee client satisfaction and loyalty
  • Oversee the RFP response process comprehensively
  • Facilitate finalist presentations through team coordination and strategic delivery
  • Negotiate contracts involving relevant leaders and management teams
  • Maintain documentation of activities and strategies in Salesforce
  • Coordinate with internal departments to support client retention initiatives

Benefits

  • Comprehensive medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with generous matching contributions
  • Tuition reimbursement program up to $5,250 per year
  • Flexible business-casual work environment
  • Generous paid time off, including holidays and floating days
  • Paid volunteer time of 16 hours per year
  • Diverse leave of absence programs, including paid parental leave
  • Involvement in Business Resource Groups (BRGs) to promote inclusion and community engagement
Full Job Description

The Retention Sales Director LMN owns the sales process for large, mega and not-for-profit at-risk plans. The Retention Sales Director proactively works with the relationship management team to identify at risk plans and ensure Empower is well positioned to retain the relationship. Will also own the sales strategy from start to finish and executing successful RFPs, finals presentation, site visits, and contract negotiations.

What you will do

  • Work with leadership and relationship management teams to identify at-risk clients
  • Attend committee meetings with the RM in advance of RFPs to understand client needs, objectives, and sensitivities
  • Establish and execute clear sales strategies to ensure retention
  • Position Empower and Empower Investment product offerings to enhance participant outcomes
  • Utilize all internal resources to ensure client satisfaction and retention
  • Lead the RFP response process
  • Lead finalist presentations including team assembly, preparation, and delivery
  • Lead contract negotiations and involve leadership and relationship management as appropriate
  • Document all activity and strategy in Salesforce
  • Partner with all internal departments supporting recordkeeping, LMN leadership team, relationship management team, participant communications and education team and all levels within Empower Investments

What you will bring

  • Bachelor’s degree
  • 10 plus years' experience in the recordkeeping industry
  • Strong knowledge of Empower recordkeeping
  • Relationship and sales experience in recordkeeping industry
  • FINRA Series 6, 63 required within established timelines

What will set you apart

  • Master's degree preferred
  • Strategic thinker that understands all aspects of clients’ needs as relevant to Empower’s offerings

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$138,000.00 - $200,100.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

09-18-2026

About Empower

Empower is a retirement plan recordkeeping financial holding company based in Greenwood Village, Colorado, United States. It is the second-largest retirement plan provider in the United States.
Learn more about Empower

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