Wireless Vision

Retail Store Manager

Wireless Vision$95K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years management experience in retail or customer-focused roles
  • High School diploma or GED required, college degree preferred
  • Strong written and verbal communication skills
  • Strong organizational and problem-solving capabilities
  • Competence in customer focus and talent management
  • Bilingual preferred in specific locations
  • Capacity to stand for long periods and lift up to 25 pounds

Responsibilities

  • Oversee the full operation of the retail store including staffing and inventory management
  • Make staffing adjustments to meet business needs
  • Spend majority of time on the sales floor engaging with customers and coaching staff
  • Achieve organizational and individual performance goals
  • Provide leadership to ensure high customer service within company policies
  • Recruit and hire talent for ongoing staff needs
  • Ensure attractive visual merchandising adhering to company standards
  • Serve as a subject matter expert for customers
  • Ensure sales associates are trained on new products
  • Participate in local marketing and community events to enhance company image

Benefits

  • Competitive paid time-off program
  • Medical, dental and vision benefits
  • Phone service discounts
  • Development and growth opportunities
Full Job Description
Title: Retail Store Manager
Location: Wall Township, NJ
Compensation: $46,000.00 - $48,300.00/hour

Your Talents:

  • Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
  • Make staffing adjustments as needed to meet the needs of the business.
  • Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
  • Meet and exceed organizational and individual performance goals.
  • Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
  • Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
  • Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
  • Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
  • Ability to motivate, coach, develop, lead and train a winning sales team.
  • Act as subject matter expert to customers to answer questions and provide recommendations.
  • Ensure that sales associates are up to speed on training for new products and offerings.
  • Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
  • May require additional tasks, duties or projects as assigned.

Your Experience:

  • 2-3 years of management experience in retail or another environment with a strong customer focus.
  • Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
  • High School diploma or GED required, college degree preferred.
  • Excellent written and verbal communications skills required.
  • Strong organizational and problem-solving skills required.
  • Competent in customer focus, change management, strategic thinking, and talent management.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift up to 25 pounds.

What We'll Offer:

  • Competitive paid time-off program
  • Medical, dental and vision benefits
  • Phone service discounts
  • Development and growth opportunities

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