Wave

Retail Store Manager

Wave$69K — $136K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of retail sales and customer service experience
  • Comfortable with personal technology
  • Intermediate knowledge of software programs like Excel, Word, and PowerPoint
  • Ability to lift up to 35 lbs and stand for long periods
  • Flexibility to support store hours based on business needs

Responsibilities

  • Empower your team to exceed goals and develop professionally
  • Collaborate with peers to foster high-performing teams
  • Coach sales representatives to achieve personal and professional success
  • Build positive customer relationships while overcoming obstacles
  • Deliver a positive company image to customers and exceed operational metrics

Benefits

  • Comprehensive pay and benefits package
  • Career development opportunities
  • Collaborative work environment that celebrates team successes
  • Performance-driven culture with a focus on employee growth
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serv e our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, m obile, TV and v oice.

As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
  • Collaborating with peers to build high preforming teams through best practice sharing.
  • Coaching and developing sales reps to reach their personal and professional goals.
  • Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
  • Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.


You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others' successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications
  • Experience: 3-5 years of sales and customer service experience
    • Working inside a retail store environment
    • High level of comfort with personal technology
  • Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
  • Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications
  • Education: Bachelor's Degree or equivalent work experience
  • Management experience - 1+ years
  • Telecommunications/wireless experience - 1-3 years

#LI-MW3
SRL402 2026-76941 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

The base pay for this position generally is between $69,000.00 and $136,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $13,200.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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