Retail Store Manager - Full Time - Topanga Plaza - Canogo Park, CA

Swarovski

$83K — $97K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in multicultural retail, especially in luxury fashion, cosmetics, or lifestyle brands
  • Strong leadership, coaching, and team development skills
  • Proficient with digital tools and operational processes
  • Excellent interpersonal skills with a focus on relationship-building
  • Customer-centric and results-driven with a commercial mindset
  • Fluent in English

Responsibilities

  • Lead and inspire team members to achieve sales targets
  • Build customer relationships and promote loyalty programs
  • Recruit, onboard, and develop talent while ensuring succession planning
  • Set and monitor individual and team performance targets
  • Manage store operations, including inventory and compliance
  • Implement Swarovski policies and uphold store standards

Benefits

  • Recognition awards for employee achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave for community support
  • Global employee assistance program for health and wellness
  • Comprehensive training for personal and professional growth
  • Career development opportunities within the organization
Full Job Description
Pay range 40.01 - 46.67 Hourly with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

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As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.  

AbouttheJob  

  • Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service  

  • Build strong customer relationships and promote loyalty programs  

  • Recruit, onboard, and coach talent, securing succession plans  

  • Set and manage individual and team targets, proactively assessing performance  

  • Oversee store operations: inventory, cash handling, loss prevention, and compliance  

  • Ensure implementation of all Swarovski policies, procedures, and standards 

AboutYou  

  • 3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands  

  • Excellent leadership, coaching, and team development skills  

  • Digital proficiency and strong operational know-how  

  • A winning personality to easily establish a trustful relationship and empower others  

  • Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset  

  • English skills  

WhatWeOffer  

You can expect a range of benefits, including:  

  • Recognition awards that celebrate your achievements  

  • Exclusive employee discounts on Swarovski products  

  • Paid volunteering leave to support causes you care about  

  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters  

  • Comprehensive product, personal and leadership skills training to help you grow   

  • Opportunities for career development  

Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.  

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