Micro Center

RETAIL STORE GENERAL MANAGER

Micro Center • $105K — $125K *
Westmont, IL 60559In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of leadership experience in a major big box retailer (30,000+ sq ft) with 100+ employees
  • Proven track record in all aspects of retail management including sales, merchandising, and customer service
  • Experience in human resources, focusing on hiring, retaining, and coaching staff
  • Ability to implement corporate initiatives and analyze competitive trends
  • Physical capability to lift up to 50 lbs and remain on one’s feet for long periods
  • Availability for shifts including mornings, nights, weekends, and holidays
  • A college degree is strongly preferred

Responsibilities

  • Achieve store sales and profit objectives while managing payroll expenses
  • Develop plans to improve profitability and reduce expenses based on P&L results
  • Resolve store issues and communicate effectively with District and Home Office personnel
  • Lead floor operations including store open and close procedures
  • Oversee freight flow, processing, and inventory control
  • Ensure compliance with visual merchandising standards
  • Train, develop, and manage all store personnel in customer service and operational procedures

Benefits

  • Medical, Dental and Vision coverage for regular full-time associates
  • Employee Discount with a Friends & Family program
  • Tuition Reimbursement and Education Discounts
  • Paid Time Off for regular associates
  • 401K plan with company match
  • Vendor and company training programs
  • Opportunities for career advancement
Full Job Description
We are currently seeking a self-motivated, results-oriented Retail Store General Manager. At Micro Center, our core promise is to take care of our associates and customers-a commitment that continues to drive our success. If you're energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.

Salary range of $105,000.00-125,000.00 plus bonus

MAJOR RESPONSIBILITIES:

  • Consistently achieve store sales and profit objectives, including management of payroll expenses
  • Develop and implement plans to increase profitability and reduce expenses based on P&L results
  • Identify, effectively communicate and resolve store issues, informing appropriate District and Home Office personnel as needed
  • Execute and participate in floor and front-end leadership activities, including store open and close procedures

  • Manage all freight flow and processing as well as appropriate tracking of company assets through inventory control

  • Ensure the execution of ad set and visual merchandising standards

  • Direct, monitor and manage staffing and training to ensure competent associates are hired, trained and scheduled to properly service our customers

  • Train, develop and coach all store personnel -- from Senior Managers to front-line associates -- in the areas of standard operating procedures, customer satisfaction and solution selling
  • Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Home Office HR when needed
  • Perform other duties and tasks as assigned


EDUCATION & REQUIREMENTS:

  • 7+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss, within the consumer electronics industry preferred
  • Previous experience running your own store with experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
  • Experience in human resources functions and capable of hiring, retaining and coaching qualified employees and managers
  • Ability to execute corporate initiatives and analyze the competition
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
  • A college degree is strongly preferred


MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities


OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

About Micro Center

Micro Center is a computer and electronics retailer with headquarters in Hilliard, Ohio. The company was founded in 1979 and operates 25 stores across the United States. Micro Center offers a wide range of products including computers, laptops, tablets, and gaming consoles. The company also offers repair services and technical support. Micro Center is known for its competitive pricing and knowledgeable staff.
Learn more about Micro Center
Size
2,500 employees
Industry
Retail & Consumer Goods
Founded
1979
* Ladders Estimates

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