What You Will Do

You will be responsible for winning new business and expanding existing customer relationships across assigned retail accounts. The role combines complex solution selling, account management, and customer issue resolution to help deliver profitable growth, long-term retention, and repeat business.

• Create new market share by selling a broad range of loss prevention products and services to targeted opportunities and existing customers.
• Personally contact and secure profitable new business through relationships with multiple-level contacts within large retail customer organizations.
• Manage assigned accounts across opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up.
• Support post-sales satisfaction by resolving customer issues related to invoicing, service, and other account matters.
• Maintain strong relationships across your account portfolio to support retention, expansion, and long-term customer value.
• Coordinate with clients, engineers, and manufacturing teams to define product specifications and support successful implementation.
• Present solutions and value propositions to customers and close sales on terms that are mutually satisfactory to the customer and Johnson Controls.
• Develop annual, quarterly, monthly, and weekly plans aligned to business growth opportunities and company objectives.
• Share market and product intelligence with regional sales colleagues to help identify additional growth opportunities.

• You will own results by meeting and exceeding financial targets while maintaining disciplined focus on the metrics that drive performance.
• You will apply a strong understanding of every stage of the sales cycle, from prospecting and qualification through negotiation and close.
• You will build trust with customers and internal partners by acting with accountability, integrity, and a strong sense of ownership.
• You will stay close to the work, remove barriers for customers, and act quickly on issues that could affect service, invoicing, or delivery.
• You will use continuous improvement, candid communication, and practical problem-solving to strengthen account performance over time.
• You will work as one team with clients, engineers, manufacturing teams, and regional sales colleagues to deliver a seamless customer experience.
• You will embrace new tools, methods, and ideas that improve sales execution, planning, and customer engagement.
• You will build and maintain the relationships needed to protect retention, grow share of wallet, and create repeat business.

• BS/BA degree in Business, Marketing, Engineering, or equivalent field experience.
• Minimum of 6 years of sales or sales management experience within the retail sector.
• Demonstrated consistent record of achieving performance goals.
• Experience with product and solution selling.
• Experience selling to retailers.
• Experience selling loss prevention systems and/or products at the C-level.
• Strong communication, relationship-building, negotiation, and presentation skills.
• Ability to manage multiple accounts, priorities, and stakeholder expectations in a complex sales environment.

• Experience selling into the retail vertical, ideally to C-level stakeholders in Information Technology, Store Operations, Loss Prevention, or Supply Chain

This is an opportunity to make a direct impact in a customer-facing role where growth, retention, and collaboration matter. You will work with a team focused on practical solutions, strong customer relationships, and long-term success in a dynamic retail environment.

If you are ready to bring your retail sales expertise to a role with meaningful account ownership, we encourage you to apply.

HIRING SALARY RANGE: $97,000 - $152,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at.

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