Retail Inventory Operations Manager
Responsibilities
- Monitor stock levels across all store locations, moving inventory between stores as needed to balance sell-through and prevent stockouts or overstock
- Manage inventory allocation, ensuring new receipts and replenishment are distributed to stores based on sales, store size, and demand
- Process and approve store orders, confirming they align with allocation policy, budget, and the launch calendar, and ensure weekly launches and deliveries land on schedule at every location
- Run and review cycle counts to validate inventory accuracy and investigate discrepancies
- Plan and coordinate return-to-warehouse (RTW) shipments for aging, damaged, or end-of-season product, and manage RTW requests through to completion
- Review store sell-thru reports and meet with store leadership to discuss top- and bottom-performing styles, building action plans (reallocation, merchandising changes, restocks) to improve underperformers
- Review and approve damage form submissions from stores, coordinating write-offs, replacements
- Audit operational procedures against the Retail Policy & Procedures Manual, recommend improvements, and communicate policy updates to retail teams
- Manage ordering, allocation, and restocking of the employee uniform program across all locations
- Source, order, and coordinate installation of visual displays and merchandising fixtures to support the in-store experience
- Participate in end-to-end project management of new store openings, including inventory setup, initial allocation, fixture/display installation, and staff training, with in-person support during openings
- Maintain inventory-related documents, spreadsheets, and training materials, and provide ad hoc support to the Retail Director
Requirements & Qualifications:
- Bachelor's Degree
- 3+ years of experience in retail operations or retail inventory planning
- Strong communication skills (listening, written, and verbal) and the ability to interact with various levels within the organization
- Excellent time management skills and ability to handle multiple demands and competing priorities successfully
- Proven project management and customer service skills
- Experience in Payroll Management, scheduling, and Retail Operations
- Understanding of various retail programs and KPI's
- Must have a strong sense of urgency with demonstrated ability to work independently, apply critical thinking skills to various scenarios, and make effective, well-thought-out decisions
- Able to successfully manage people and processes, driving change within a dynamic environment
Salary Range: $80 - $90k (based on experience and qualifications)
