Multicare Health

Retail Health Clinical Educator

Multicare Health$77K — $111K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active WA State MA-C license required
  • Three years of experience in functional specialty and education or a bachelor’s degree required
  • Current Washington State Driver's License with a safe driving record
  • Minimum two years of teaching experience preferred
  • BLS certification (may be obtained within 30 days)

Responsibilities

  • Deliver classes, onboarding programs, coaching, and ad hoc training
  • Maintain knowledge and skills to train clinic staff in specialty areas
  • Assist in facilitating orientation and continuing education activities
  • Deliver training for front office, revenue cycle, clinic flow, and Epic documentation
  • Innovate ways to enhance learning outcomes and training efficiency
  • Contribute to Continuous Process Improvement by coaching staff through clinic rounding
  • Ensure education activities comply with policies and regulations

Benefits

  • Flexible schedule for work-life balance
  • Team-based care model fostering collaboration
  • Modern clinic environment with advanced technology
  • Unique earning potential with volume incentives and bonuses
  • Comprehensive benefits package including medical, dental, and retirement options
Full Job Description
FTE: 1.0 Shift: Day Schedule: Monday - Friday

Position Summary
The Clinical Educator MA is responsible for facilitating new employee orientation, onboarding, and ongoing training activities for Retail Health employees within assigned region(s). The Clinical Educator may participate in curriculum updates and job aids, under the direction of the Regional Training Manager. The incumbent also develops strong relationships with clinic leadership in assigned region(s). This requires the ability to adapt and flex to dynamic environments and to the needs of learners and operational performance. The Clinical Educator will apply PDCA (plan, do, check and adjust) for education tools in collaboration with their peers and management to ensure ongoing learning and process improvement.
Responsibilities:
  • Deliver classes, onboarding programs, coaching and ad hoc training, example: Skills Day
  • Maintain standardized required knowledge, skills, and abilities to train clinic staff in the specialty areas served
  • Assists in facilitating orientation and continuing education activities for staff in collaboration with clinical leaders and management
  • Ability to deliver front office, revenue cycle, clinic flow, back office, leadership training, and Epic documentation training for clinical staff as applicable
  • Innovates ways to enhance learning outcomes and training efficiency • Ensure employee competency throughout training and completion of training
  • Contributes to Continuous Process Improvement (CPI) by coaching staff through clinic rounding, led by data and feedback from training leadership, operations and quality teams
  • Ensures education activities and resources are within the provisions of the objectives of Retail Health MultiCare policies, ethics, and standards; and federal, state, and local regulations


Requirements:
  • Active WA State MA-C license required
  • Three (3) years combined experience in functional specialty and education/ precepting /training preferred, or a bachelor's degree or equivalent combination of education and experience
  • Current Washington State Driver's License: and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state
  • Minimum Two (2) years of teaching experience (preferred)
  • BLS - Basic Life Support (includes RQI) (required). May be obtained through an in-house training program within 30 days


A Better Way to Work in Health Care
  • Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
  • Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
  • Modern clinic environment: Technology-enabled clinics designed for today's clinician and clinical staff.
  • Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.


Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $77,480.00 - $111,467.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

About Multicare Health

MultiCare Health System is a not-for-profit health care organization that provides a range of medical services in the Pacific Northwest. The organization was founded in 1882 and is headquartered in Tacoma, Washington. MultiCare operates hospitals, clinics, and urgent care centers in Washington and Idaho. The organization employs over 20,000 people and serves more than 1 million patients each year. MultiCare is committed to providing high-quality, affordable health care to the communities it serves.
Learn more about Multicare Health
Size
20,000 employees
Industry
Founded
1882

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