Retail - Boutique Lead, Boutique Management (Menlo Park)

Aritzia LP

$50K — $175K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Commitment to learn and champion Aritzia's Business and People Leadership principles.
  • Strategic collaboration skills with cross-functional partners.
  • Skills and education relevant to the role, with a focus on continuous self-improvement.
  • Dedication to adding value through quality results.
  • Deep industry understanding and commitment.
  • Strong sense of style that aligns with Aritzia's brand aesthetic.

Responsibilities

  • Lead the retail team in selling and providing exceptional customer experiences.
  • Optimize sales and service balance by effective staffing and positioning.
  • Manage the specifics of People, Clients, Product, Space, Risk, and Operations for a seamless experience.
  • Oversee daily team performance to meet business objectives and enhance employee development.
  • Collaborate with Business Support partners to ensure efficient department functions.

Benefits

  • Competitive pay package with performance-based increases.
  • Product discount on merchandise.
  • Access to virtual wellness resources for physical, mental, social, and financial health.
  • Aspirational workspace designed for beauty, creativity, and inspiration.
Full Job Description

THE ROLE

As the Boutique Lead, you will lead the team to:

  • To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
  • To create an optimal balance of sales and service by having the right people, in the right place at the right time.
  • To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
  • To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
  • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Lead has:

  • A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
  • A dedication to quality and investing in results that add value to the business at all times
  • A deep understanding and commitment for the industry in which we operate
  • A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Industry-leading benefits you will receive while working at Aritzia

  • Competitive Pay Package – We’re committed to competitive pay and performance- based pay increases
    • Base wage range: $50,000 - $175,000 USD per year
  • Product Discount – Maybe you’ve heard of our famous product discount? You have now.
  • Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
  • Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

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