Citi is seeking a seasoned Retail Banking Design & Construction Program Manager to lead the planning, delivery, and performance of its retail branch network across the West Coast, playing a central role in Citi's strategic repositioning to define the next generation of digital banking. Reporting to the Program Director for Retail Design and Construction, this Vice President-level role partners closely with US Personal Banking to shape and execute a large-scale retail program that brings innovative branch design and strategic branding to life. This is a high-impact opportunity to lead multi-million-dollar construction programs within a globally connected real estate function at one of the world's leading financial institutions.
Responsibilities- Lead the end-to-end delivery of retail branch construction and design projects across the region, ensuring all timelines, specifications, quality standards, and budgets are met within approved parameters.
- Manage outsourced project management providers and external vendors, holding them accountable to consistent, high-quality delivery standards across the portfolio.
- Develop and maintain comprehensive project plans covering scope, schedule, cost, quality, risk, communication, and roles - securing stakeholder commitment at each stage.
- Coordinate with Capital Projects, Real Estate, Finance, Strategy, and Citi Realty Services teams to advance project approvals, capital expenditure proposals, and portfolio-level budget forecasting.
- Oversee compliance with corporate and jurisdictional requirements, including construction permits, design approvals, fire safety, sanitary standards, and premises occupation conditions.
- Drive the sustainability strategy for retail construction, embedding best practices for green building and overseeing benchmarking programs including LEED Certification, Energy Star, and Net Zero targets.
- Build and maintain executive reporting processes, including dashboard reporting, performance metrics linked to retail real estate outcomes, and monthly management reviews.
Required Qualifications & Skills- 5-10 years of experience in retail construction management, with a demonstrated history of delivering multi-million-dollar projects on time and within budget.
- At least 5 years of experience managing project management staff and outsourced delivery teams across complex, large-scale programs.
- Thorough knowledge of the retail banking sector and the ability to align construction delivery with strategic branding and evolving industry standards.
- Skilled at engaging and influencing senior stakeholders, cross-functional teams, and external partners through clear written, verbal, and presentation communication.
- Ability to analyze bids, evaluate contractor qualifications, and review requests for proposals across construction, consulting, and vendor services.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, and industry-standard project management tools.
- Bachelor's degree in a relevant field.
Beneficial Skills & Qualifications- Experience working within or alongside financial services organizations.
- Familiarity with green building standards such as LEED, Energy Star, or Net Zero frameworks.
- Experience navigating governmental and non-governmental permitting authorities across multiple jurisdictions.
Location Requirement:While this position is designated as a telecommuter role, the incumbent will be expected to travel regularly to construction sites in the San Francisco Bay Area and Los Angeles area, typically on a weekly basis. Candidates should reside within reasonable commuting distance of one of these locations to effectively support business needs.
What We OfferAt Citi, you will have the opportunity to make a tangible impact at scale - leading meaningful programs within a globally connected organization that values high performance, cross-functional collaboration, and long-term career development. This role offers the autonomy and visibility to shape strategic outcomes, supported by a team-oriented environment where your expertise drives real results.
- Full remote working flexibility, giving you the freedom to manage your schedule and performance from anywhere.
- Ownership of a high-profile, strategically significant program with direct visibility to senior leadership.
- Access to learning and professional development resources to support continued growth in your field.
- Comprehensive financial wellbeing support, including competitive compensation and long-term financial planning benefits.
- Wellbeing and work-life balance initiatives designed to support you at every stage of your career.
- The opportunity to contribute to sustainability goals through green building programs with measurable environmental impact.
Apply today to lead one of Citi's most strategically significant retail construction programs and help shape the future of branch banking at global scale.
Job Family Group: Corporate Services
Job Family:Facilities Operations
Time Type:Full time
Primary Location:Telecommuter California United States
Primary Location Full Time Salary Range:$123,360.00 - $185,040.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Aug 11, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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