Restoration Project Manager

Servpro

$80K — $110K *
Dover, DE 19901In-Person
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license required
  • Minimum 1 year of management or supervisory experience
  • At least 3 years of relevant industry experience
  • IICRC certification (WTR, ASD) is mandatory

Responsibilities

  • Ensure project scope accuracy and prepare detailed estimates
  • Negotiate project scope and estimates with clients
  • Schedule and oversee crews and subcontractors on active projects
  • Review job site documentation to validate services and billing
  • Maintain communication with clients, teammates, and vendors
  • Manage production expenses related to equipment and materials
  • Enhance customer satisfaction through effective project management

Benefits

  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Dental insurance
Full Job Description
Benefits:
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance


As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities
  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets


Additional Responsibilities:
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates


Position Requirements
  • Valid driver's license
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification is required (WTR,ASD)


Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law


Compensation: $80,000.00 - $110,000.00 per year

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

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