Gattara Denver Restaurant, located within the Warwick Denver, offers guests a welcoming dining experience rooted in quality cuisine and attentive service. As an integral part of the hotel's food and beverage program, Gattara plays a key role in guest satisfaction, daily operations, and the overall hotel experience. We are seeking a Restaurant & Bar Manager with a strong passion for guest service. Micros and Small Banquet knowledge is helpful.

Job Summary

Gattara Restaurant is seeking an experienced, service-driven Restaurant Manager with a strong background in hotel food and beverage operations. This role is responsible for overseeing daily restaurant operations, leading a hospitality-focused team, and delivering exceptional guest experiences aligned with hotel service standards.

Essential Job Functions

• Oversee daily restaurant operations, including breakfast, lunch, dinner, and special events
• Lead, train, coach, schedule, and supervise restaurant staff
• Maintain high standards of guest service aligned with hotel and brand expectations
• Collaborate with hotel leadership, culinary teams, front desk, and banquets
• Ensure compliance with food safety, sanitation, liquor laws, and hotel policies
• Monitor labor costs, inventory, ordering, and food & beverage controls
• Handle guest feedback and resolve concerns promptly and professionally
• Assist with hiring, onboarding, performance management, and corrective action
• Support revenue goals through upselling, service improvements, and guest engagement
• Ensure accurate cash handling, financial controls, and end-of-shift reconciliation
• Utilize MICROS POS for order entry, reporting, voids, comps, discounts, and sales analysis
• Review MICROS reports related to sales performance, labor, and revenue
• Train and support staff in proper MICROS usage and service procedures

Required Qualifications

• Minimum of 2-3 years of restaurant management experience
• Hotel food and beverage experience strongly preferred
• Proven leadership, coaching, and team-development skills
• Strong guest-service mindset within a hotel environment
• Experience with POS systems; MICROS experience helpful
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Knowledge of labor management, inventory control, and cash handling
• Colorado State Food Worker Card and TIPS permit (or ability to obtain)

Physical Requirements (ADA-Compliant)

• Ability to stand and walk for extended periods throughout the restaurant and hotel service areas
• Ability to lift, carry, push, or pull items weighing up to approximately 30 pounds, with or without reasonable accommodation
• Ability to bend, reach, twist, and move throughout front-of-house and back-of-house areas
• Ability to operate restaurant equipment and POS systems, including MICROS terminals
• Ability to communicate effectively with guests, staff, and hotel leadership

The employer is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of this position.

Work Environment

• Fast-paced hotel restaurant environment
• Moderate to high noise levels during peak service periods
• Indoor setting with frequent guest interaction

Compensation: $80,000-90,000 DOE

Benefits:

Medical, Dental & Vision

Sick Time 1 hour for every 40 hours worked max of 48 hours

Paid Vacation

Paid Holidays (11)

Hotel Discounts