DescriptionThe Restaurant Manager for Pèppoli Restaurant will manage all aspects of The Inn's restaurant operations to ensure five-star service standards. The Restaurant Manager is responsible for maximizing the financial performance of restaurant operations by providing the highest possible guest service, products, and by fostering a positive work environment for all employees.
Essential Duties & Responsibilities: - Participate in recruitment, hiring, promotion and termination of personnel.
- Complete payroll preparation including totaling timecards and entering hours on computer sheet, if required.
- Prepare and submit product requisitions in EATEC system and generate transfers when needed.
- Prepare employee documents, schedule, and leave requests.
- Counsel employees and follow through on all disciplinary action.
- Prepare employee and managers performance reviews and handle any necessary follow-up action.
- Ensure the accurate completion of monthly dry goods and wine inventories and provide controls to ensure the proper handling and accounting.
- Control labor, operating, food & beverage costs.
- Provide all employees with training manuals and any other documentation as required.
- Work with the Chef de Cuisine on changing out menu items regularly as part of our "Qual" process.
- Be a hands-on leader by providing hands-on assistance whenever and wherever necessary.
- Conduct Huddles on a daily basis.
- Train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards.
- Provide input on all capital expenditures.
- Draft yearly budget forecast and profit/loss statements.
- Responsible for complete analysis of financials including monthly and yearly P&L, productivity and menu abstract review.
- Oversee and manage all private dining inquiries, bookings, coordination and execution.
- Ensure that on-going service training programs are provided covering service and sales techniques, including incentive sales contests.
- Handle special requests, complaints and billing discrepancies; offer compensation where appropriate.
- Review guest comment cards; keep records of incidents requiring communication with guests and inquire with all opportunity guests within one week.
- Keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities.
- Interface with all departments, to ensure business trends for scheduling and world-class service.
- Uphold company standards of conduct, grooming, dress and personal hygiene.
- Represent the restaurant at all appropriate meetings such as staff, pre-convention, training and Food & Beverage meetings.
- Perform housekeeping and maintenance walkthrough, generate reports and follow up with appropriate maintenance requests.
- Follow all PBC, local, state and federal health and safety standards, alcohol awareness and ABC guidelines.
- Other projects assigned by Director of Food & Beverage or General Manager.
Required Skills: - 3 + years' experience in management capacity, preferably with a 4- or 5-star resort.
- Must be a team player and able to work well with other managers and staff.
- Excellent management, motivational, communication and organization skills.
- Knowledge of food, wine and spirits required.
- Excellent interpersonal skills and ability to handle difficult people and situations in a professional and poise manner.
- Food safety and Responsible Beverage Service (RBS) certifications.
Desired Skills: - Restaurant Management experience preferred.
- Understanding of Accounting.
- F&B fundamentals knowledge.
- Attention to detail and situational responsiveness.
Why work for Pebble Beach Company:- Competitive Pay: $84,500 - $90,000/year plus bonus.
- Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
- Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
