Compass

Restaurant Manager- NYC

Compass$80K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years in upscale fine dining; 3 years in management
  • Bachelor's Degree in hospitality or equivalent experience
  • Experience with cash handling and reconciliation
  • Skilled in hiring, developing and coaching staff
  • Proficiency in planning and executing events
  • Ability to manage budgets and expenditures
  • Strong communication skills and customer service knowledge

Responsibilities

  • Oversee daily service operations ensuring standards of excellence
  • Hire, train, and develop front-of-house staff
  • Handle scheduling, payroll, and cost control measures
  • Conduct daily pre-shift and departmental meetings
  • Organize reservations and manage business demands
  • Create seating charts and manage staff assignments
  • Resolve customer complaints professionally and timely

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Retirement plan and paid time off
  • Holiday time off and associate shopping program
  • Health and wellness programs
  • Identity theft protection and pet insurance
  • Commuter benefits and paid parental leave
Full Job Description
Position Title: Restaurant Manager

Salary: $80,000-$90,000/ year

Other Forms of Compensation: Benefits

Job Summary

As a Restaurant Manager, you will oversee the successful execution of daily service operations while ensuring all Standards of Excellence established by the location, company, and client are consistently met. This role is responsible for leading, scheduling, and managing all front-of-house staff to deliver an exceptional guest experience in a high-volume restaurant setting.

Key Responsibilities:
  • Hires, trains, and develops all FOH restaurant staff in fine dining service standards
  • Maintains schedules, payroll, and other administrative support to maintain food and beverage cost controls, including inventory and pars
  • Organizes and conducts pre-shift and departmental meetings daily
  • Maintains communication with all departments to ensure customer service needs are met
  • Creates seating charts and station assignments daily, following up with the support staff on the daily expected business
  • Maintains all reservation systems and books to accommodate business demands
  • Creates side work assignments and ensures completion with wait staff
  • Maintains the highest level of service to client/guest, ensuring their satisfaction
  • Maintains cleanliness and presentation of dining room area
  • Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner

Preferred Qualifications:
  • Six to eight years of upscale fine dining with at least three years of management experience
  • Bachelor's Degree, preferably in hospitality, or equal fine dining experience
  • Cash handling and reconciliation of cash, banks, and POS systems
  • Ability to hire, develop, train, coach, and counsel hourly associates
  • Ability to plan, market, and execute special events/promotions
  • Ability to monitor and track budgets and expenditures
  • Excellent written and verbal communication skills
  • Excellent knowledge of customer service techniques and current service standards
  • Must be able to remain poised and focused under pressure
  • Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Professional appearance and demeanor required


Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Restaurant Associates are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Req ID: 1536492

Restaurant Associates

NANCY M TEIXEIRA

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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