Restaurant General Manager

Shake Shack

$74K — $96K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of Restaurant General Management experience in high volume settings
  • Working knowledge of restaurant operations including safety and management
  • Proven ability to train and develop team members
  • Demonstrated commitment to quality service and team motivation
  • Strong leadership skills focused on coaching and excellence
  • Financially savvy with at least 3 years of P&L experience
  • Food handler certification preferred
  • Flexibility in work hours is required

Responsibilities

  • Lead, coach, and develop team members to ensure high performance
  • Manage inventory, quality, and safety protocols effectively
  • Achieve financial and profitability goals through budget management
  • Uphold high standards of hospitality and service excellence
  • Drive sales growth while fostering team development
  • Implement policies and strategies for health and safety compliance
  • Oversee payroll and scheduling for operational efficiency
  • Promote the brand through community engagement and events

Benefits

  • Weekly pay and performance bonuses
  • Meal discounts at Shake Shack
  • Exclusive corporate discounts for various services
  • Medical, dental, and vision insurance
  • Employer-paid life and disability insurance
  • 401k plan with company match
  • Paid time off and parental leave
  • Access to employee assistance program from day one
  • Pre-tax commuter and parking benefits
  • Flexible spending and dependent care accounts
  • Opportunities for development and growth
Full Job Description

Job Responsibilities

  • Lead, coach and develop team members

  • Manage inventory, quality, and safety protocols

  • Meet and exceed financial and profitability goals by managing budget

  • Maintain top-notch standards of excellence and hospitality

  • Drive sales and profits while developing people

  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.

  • Manage payroll and scheduling

  • Promote the brand in the local community through word-of-mouth and restaurant events


Job Qualifications

  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment

  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security

  • Ability to learn and train others on all aspects of the Shack operations

  • Demonstrated ability to champion hospitality and motivate team members

  • Strong leadership skills with a focus on coaching and achieving excellence

  • Knowledgeable in all financial aspects of business operations

  • Minimum 3 years of P&L responsibilities

  • Food handler certification, preferred

  • Willingness to work flexible hours

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses

  • Shake Shack Meal Discounts

  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

  • Medical, Dental, and Vision Insurance*

  • Employer Paid Life and Disability Insurance*

  • 401k Plan with Company Match*

  • Paid Time Off*

  • Paid Parental Leave*

  • Access to Employee Assistance Program on Day 1

  • Pre-Tax Commuter and Parking Benefits

  • Flexible Spending and Dependent Care Accounts*

  • Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $74,984.00 - $96,449.60

Click the "Apply" button above to apply for this opening.

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