Hotel

The Beverly Hills Hotel

Division & Department

Food & Beverage - Restaurant

Job Title

Restaurant General Manager

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant General Manager, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Restaurant General Manager at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels - stay once a year at each hotel! (Subject to availability and seniority terms)
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefits
• Competitive retirement scheme.

As a Restaurant General Manager at The Beverly Hills Hotel, your compensation will be $120,000 - $130,000 annual salary range.

What you'll do

You'll love what you do and take pride in delighting our guests:

A day in the life of a Restaurant General Manager demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all the tasks that a Restaurant General Manager accomplishes would be lengthy, but the list below is essential to know.
• The Restaurant General Manager is responsible for overseeing all aspects of the restaurant experience, including guest service, team leadership, financial performance, operational excellence, and brand standards.
• Cultivate and maintain the desired guest atmosphere by attracting and engaging the right clientele, fostering relationships, within the local community, and serving as a visible ambassador for both the restaurant and the Hotel.
• Drive networking initiatives, guest engagement, and partnerships that enhance the venue's reputation and social experience.
• Lead, inspire, and develop front-of-house leadership and service teams.
• Foster a culture of excellence, professionalism, warmth, and accountability.
• Recruit, train, mentor, and retain exceptional hospitality talent.
• Oversee all live music and entertainment programming to ensure performances align with the brand identity, guest expectations, and overall venue ambiance.
• Monitor guest engagement and feedback in real time to maintain a consistently high-quality entertainment experience.
• Ensure consistency across all touchpoints including service rituals, presentation, and ambiance.
• Maintain the highest standards of service and guest engagement.
• Collaborate closely with culinary leadership on menu execution and service flow.
• Manage reservations strategy, seating optimization, and guest pacing.
• Maintain exceptional standards of cleanliness, organization, safety, and compliance.
• Drive revenue growth while maintaining profitability targets.
• Manage labor costs, scheduling, inventory, and operational expenses.
• Analyze financial reports, forecasting, and performance metrics.
• Develop strategies to improve guest satisfaction and operational efficiency.
• Uphold the reputation and luxury standards associated with The Beverly Hills Hotel.

The items shared are essential. However, to ensure consistency, the Restaurant General Manager is provided with specifics on how we care for their department and our hotel.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

What you'll bring
• 5+ years of leadership experience in luxury hospitality or fine dining management.
• Proven success managing high-volume, high-touch restaurant operations.
• Previous restaurant opening experience is a plus.
• Strong knowledge of fine dining service standards and wine/beverage programs.
• Financial acumen with experience managing budgets, labor, and P&L performance.
• Ability to remain composed and solutions-oriented in a fast-paced environment.
• You'll bring your unique personality and passion to the role and the team.
• You have a talent and commitment to service excellence and creativity.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Position location

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills