Four Seasons Hotels & Resorts

Restaurant Assistant General Manager

Four Seasons Hotels & Resorts • $90K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of Food & Beverage leadership experience in luxury settings
  • Previous management experience in team leadership and guest experience
  • Preferred degree in Hospitality Management or related field
  • Strong knowledge of restaurant operations and financial fundamentals
  • Passion for developing people and enhancing guest experiences
  • Excellent communication and organizational skills
  • Strong food and beverage knowledge, with preferred certifications

Responsibilities

  • Lead daily restaurant operations and ensure service excellence
  • Build relationships with guests and manage guest recovery
  • Coach and develop employees to foster a high-performing culture
  • Support revenue and profitability goals through effective management
  • Conduct pre-shift meetings to communicate priorities and expectations
  • Collaborate with other departments for seamless operations
  • Monitor guest feedback to identify improvement opportunities
  • Manage recruitment, onboarding, and performance-related tasks
  • Champion Four Seasons service culture and standards
  • Assume leadership in the General Manager's absence

Benefits

  • Health Insurance - Medical, Dental & Vision
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Training programs and tuition reimbursement
  • Growth & Development opportunities
Full Job Description
About the role

Four Seasons Hotel Westlake Village is seeking a Restaurant Assistant General Manager to join the leadership team of Coin & Candor, our signature California brasserie.

Working closely with the Restaurant General Manager, the Assistant General Manager plays a key role in leading daily operations, developing the team, creating exceptional guest experiences, and driving strong business results.

As the General Manager's operational partner and second-in-command, this hands-on leader maintains a visible presence on the restaurant floor, builds meaningful relationships with guests and employees, and confidently leads the operation in the General Manager's absence.

What you will do

  • Lead daily restaurant operations and service execution, ensuring a personalized experience consistent with Four Seasons and Forbes Five-Star standards.
  • Maintain a visible presence on the restaurant floor, building relationships with guests, recognizing returning patrons, and leading guest recovery when needed.
  • Lead, coach, recognize, and develop employees while fostering a high-performing culture rooted in the Golden Rule.
  • Support the General Manager in achieving revenue, profitability, labor, and expense goals through effective scheduling, productivity management, and operational controls.
  • Lead pre-shift meetings and communicate business priorities, VIPs, menu updates, and service expectations.
  • Partner closely with Culinary, Beverage, Reservations, and other hotel departments to ensure seamless operations and an exceptional food and beverage experience.
  • Monitor guest feedback and business trends, identifying opportunities to continuously improve service, team performance, and profitability.
  • Support recruitment, onboarding, performance management, scheduling, payroll, and other restaurant administrative responsibilities.
  • Champion Four Seasons service culture, policies, and standards while maintaining readiness for Forbes and internal quality evaluations.
  • Assume leadership of the restaurant in the General Manager's absence.


What you bring

  • Three to five years of progressive Food & Beverage leadership experience, preferably within luxury hotels, fine dining restaurants, or similarly service-driven environments.
  • Previous restaurant management experience with responsibility for team leadership, guest experience, labor management, and financial performance.
  • A college degree in Hospitality Management, Restaurant Management, Business Administration, or a related discipline is preferred. Equivalent luxury hospitality experience will be considered.
  • Strong knowledge of restaurant operations, food and beverage service, scheduling, labor controls, and financial fundamentals.
  • A passion for developing people and creating exceptional guest experiences.
  • Excellent interpersonal, communication, and organizational skills with the ability to lead in a fast-paced luxury environment.
  • Strong food, wine, and beverage knowledge. Sommelier, WSET, or CSW certification is preferred.
  • Working knowledge of restaurant POS, scheduling, payroll, reservation, and related operating systems.
  • Reading, writing, and oral proficiency in English.
  • Legal work authorization in the United States.


What we offer

  • Salary Range: $90,000-$95,000
  • Health Insurance - Medical, Dental & Vision
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities


Schedule & Hours

  • Full time position

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Founded
1993

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