Description & Requirements

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We are looking for a Head of Operations who is deeply passionate about the AI space and eager to work directly with a core group of world-class researchers and engineers. If you are excited by the idea of using modern automation tools to optimize how organizations work and want to pioneer the future of operations, this is your moment.

In this role, you will partner closely with the SVP, Head of R&E, to translate technology strategy into clear operational processes. You will manage the team's budget planning, talent strategy, and external partnerships so our engineering teams can focus entirely on innovation.

Location & Model

This is a hybrid role requiring you to be onsite three days a week in Redwood City, Montreal, or Vancouver. You will report directly to the SVP, Head of Research & Engineering.

Responsibilities

Lead the Operating Rhythm: Manage the leadership team's operating cadence, meeting schedules, processes to ensure team alignment.

Drive Operational Excellence: Manage budget planning, talent reviews, resource allocation, and organizational design frameworks for mid-to-large sized groups.

Automate Business Workflows: Identify opportunities to build workflows, leveraging automation tools to streamline how the leadership team works and engages with the wider business.

Manage High-Impact Partnerships: Oversee relationships with external partners, including commercial AI labs, universities, and internal engineering teams.

Unify Organization Communications: Coordinate team-wide internal communications, including town halls, leadership messaging, and cross-functional updates.

Collaborate Across Boundaries: Serve as the main operational point of contact between the R&E team and central departments like Finance, Legal, and Recruiting.

Qualifications

10+ years of experience in business operations, program management, or strategic planning within a technology, software, or engineering organization.

Operational Scale: Proven experience managing business operations, budget processes, and talent pipelines for a similar-sized organizational group.

Automation & Tech Fluency: Strong familiarity with modern automation tools, with a demonstrated ability to streamline leadership workflows.

Collaborative Leadership: Successful track record of joining established leadership teams, building trust quickly, and driving strategic alignment through influence.

Strategic Communication: Experience bringing clarity, structure, and focus to complex technology groups.

Preference for those with an engineering background

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Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$204,600 - $287,500 CAD

* California (depending on location e.g. Los Angeles vs. San Francisco) *$227,300 - $344,700 USD

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

Post To

External careers site, Internal careers site

LinkedInID

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