Otis Worldwide Corporation

Responsable Administration des Ventes (H/F)

Otis Worldwide Corporation$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales administration (ADV)
  • Strong organizational skills with multi-tasking abilities
  • Results-driven with a focus on numerical data
  • Effective prioritization in a fast-paced environment
  • Attention to detail and a proactive approach to customer service
  • Collaborative mindset with commitment to transparency
  • Fluency in English; knowledge of German or Spanish is a plus

Responsibilities

  • Manage customer relationships operationally
  • Enter orders and verify system integration
  • Handle customer complaints regarding delivery and discrepancies
  • Administer customer accounts and online platform
  • Manage product catalog and ensure availability online
  • Process export invoicing and customs coordination
  • Oversee accounts receivable and payment collections
  • Generate activity reporting with key performance indicators
  • Identify areas for continuous improvement
  • Collaborate with sales, finance, and logistics teams

Benefits

  • Dynamic work environment with international clientele
  • Opportunity to develop in a diverse team
  • Access to continuous improvement initiatives
  • Collaborative workplace culture
  • Potential for language development opportunities
Full Job Description

Date Posted:

2026-05-06

Country:

France

Location:

106 RUE DE LA PYRAMIDE, ROISSY E.P.C., 95700, France
1) Aperçu du poste

Leader sur l’administration des ventes, vous êtes un acteur central de la relation client et du bon déroulement des opérations commerciales. Basé(e) à Asnières, vous intervenez sur l’ensemble du cycle ADV, en lien étroit avec les équipes commerciales, la finance et la plateforme logistique EPC.

Votre rôle consiste à garantir la qualité de service client, la fiabilité des données commerciales et le suivi des flux, dans un environnement international exigeant.

2) Au cours d’une journée type, vous devrez :
  • Assurer la gestion opérationnelle de la relation client
  • Saisir les commandes et vérifier leur bonne intégration dans les systèmes
  • Traiter les réclamations clients (livraison, délais, non-conformité, casse)
  • Gérer les comptes clients : création, mise à jour, administration de la plateforme web
  • Administrer le catalogue produits et assurer leur mise à disposition en ligne
  • Réaliser la facturation export (édition et transmission des factures, coordination avec EPC pour le passage en douane)
  • Suivre et piloter le recouvrement (relance des paiements non effectués)
  • Produire le reporting d’activité (suivi des commandes, avoirs, indicateurs clés)
  • Identifier et proposer des actions d’amélioration continue
  • Collaborer avec les équipes commerciales Sodica, la finance et les équipes ADV EPC

Environnement clients : grands comptes internationaux

3) Ce dont vous aurez besoin pour réussir
  • Expérience confirmée en ADV
  • Excellente organisation et capacité à gérer plusieurs sujets en parallèle
  • Forte orientation chiffres et résultats
  • Capacité à prioriser efficacement dans un environnement dynamique
  • Rigueur, réactivité et sens du service client
  • Transparence et esprit collaboratif

Compétences linguistiques :

  • Anglais courant
  • Une deuxième langue (allemand ou espagnol) est un plus

About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Net Income
$906 million
Revenue
$12.7 billion

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