Kalahari Resort

Resort - Banquets Director

Kalahari Resort$100K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-5 years of management experience in a large hotel or convention center (over 500 rooms)
  • Experience in beverage service
  • Background in managing banquet/event spaces of 75,000+ sq. ft.
  • Bilingual: English and Spanish helpful

Responsibilities

  • Oversee all banquet event operations ensuring flawless setup and execution
  • Lead, coach, and develop banquet team while managing staffing and schedules
  • Collaborate with Sales, Convention Services, and culinary teams for optimal guest experiences
  • Ensure compliance with health, safety, sanitation, and company standards
  • Manage financial responsibilities including labor forecasting and inventory control
  • Conduct post-event reviews to drive enhancements and service quality

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Comprehensive health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks across all resort locations
  • Education assistance programs to advance your career
Full Job Description
Director of Banquets

Kalahari Resorts & Conventions is seeking a Director of Banquets. Lead with excellence and deliver exceptional moments-become the Director of Banquets who shapes the guest experience at one of the nation's premier convention destinations You will also ensure the quality of service, compliance with health, safety, and sanitation, and alcohol awareness standards.

As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure events are well-organized and run smoothly, creating a positive and memorable experience for guests. In addition, you'll lead and support the banquet team, helping associates deliver high-quality service with confidence.

The anticipated hire date for this position is late Summer 2026.

Salary Range - $100k - $120k

Key Responsibilities

  • Oversee all banquet event operations with strong on-the-floor leadership to ensure flawless setup, service, and execution.
  • Lead, coach, and develop banquet managers and associates while managing staffing levels, scheduling, and labor control.
  • Partner with Sales, Convention Services, and culinary teams to align expectations and deliver exceptional guest experiences.
  • Maintain operational standards, ensuring compliance with health, safety, sanitation, and company policies.
  • Manage financial responsibilities, including labor forecasting, inventory control, and operational expense oversight.
  • Continuously review event outcomes to drive process improvements, efficiency, and elevated service quality.


What We're Looking For

  • We do require that you have a background consisting of at least four to five years of management experience in a significant convention center or large hotel (over 500 room property).
  • Beverage experience is required.
  • Prior experience working in banquet/event space centers of 75,000+ sq. ft.
  • Bi-lingual, English and Spanish speaking is helpful.


A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career


| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

About Kalahari Resort

Kalahari Resorts is a hospitality company that operates waterpark resorts in the United States. The company was founded in 2000 and is headquartered in Wisconsin Dells, Wisconsin. Kalahari Resorts offers a range of amenities, including indoor and outdoor waterparks, spas, restaurants, and conference centers. The company has locations in Wisconsin, Ohio, Pennsylvania, and Texas, and is committed to providing guests with a fun and memorable experience.
Learn more about Kalahari Resort
Size
5,000 employees
Industry
Founded
2000

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