Residential HVAC Sales Manager

A&E Heating, Plumbing & Air

• $80K — $95K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in residential HVAC sales management
  • Proven leadership and coaching skills for sales teams
  • Strong knowledge of residential HVAC systems and replacement sales
  • Ability to manage sales KPIs and drive results consistently
  • Excellent communication and interpersonal skills
  • Capacity to hold team members accountable while providing support
  • Organized and self-motivated, with the ability to multitask
  • Strong customer service orientation and professional demeanor

Responsibilities

  • Lead and develop the HVAC sales team to exceed sales goals
  • Manage daily sales activities and performance accountability
  • Train and mentor sales professionals on effective processes
  • Monitor key performance indicators to track sales success
  • Conduct regular coaching sessions and performance reviews
  • Identify and implement improvements for customer experience
  • Collaborate with Service and Operations for smooth job transitions
  • Analyze sales trends to identify growth opportunities
  • Maintain strong customer relationships and address concerns
  • Develop and implement sales strategies for company growth
  • Foster a team culture focused on customer satisfaction

Benefits

  • Hands-on leadership role impacting team performance and growth
  • Opportunity for direct involvement in team development
  • Strong company culture focused on professionalism and results
  • Supportive environment for implementing sales strategies
  • Access to industry trends and ongoing product knowledge
Full Job Description
Sky Heating, AC, Plumbing & Electrical is looking for an experienced HVAC Sales Manager to lead and develop our residential HVAC sales team in Portland, OR. This is a hands-on leadership role for someone who understands the home services industry, knows how to coach sales professionals, and can drive both individual and team performance.

What You'll Do
  • Lead, coach, and develop the HVAC sales team to consistently meet and exceed sales goals
  • Manage daily sales activity, performance, accountability, and results
  • Train and mentor Comfort Advisors and sales professionals on effective sales processes and techniques
  • Monitor key performance indicators including close rate, average ticket, revenue, lead conversion, and individual sales performance
  • Conduct regular one-on-ones, ride-alongs, coaching sessions, and performance reviews
  • Identify opportunities to improve the customer experience and overall sales process
  • Work closely with Service and Operations teams to ensure a smooth transition from sold jobs to production
  • Review sales opportunities and help team members overcome obstacles and improve closing performance
  • Establish clear expectations and hold the sales team accountable for results
  • Assist with recruiting, interviewing, onboarding, and training new sales team members
  • Analyze sales reports and trends to identify opportunities for growth
  • Maintain strong relationships with customers and help resolve escalated sales or customer concerns
  • Stay current on HVAC products, systems, financing options, and industry trends
  • Help develop and implement sales strategies that support company growth
  • Promote a strong team culture focused on customer satisfaction, professionalism, and results
What We're Looking For
  • 5+ years of Residential HVAC sales management experience required
  • Proven experience leading, coaching, and developing a sales team
  • Strong understanding of residential HVAC systems and replacement sales
  • Demonstrated ability to manage sales KPIs and consistently drive results
  • Strong communication, leadership, and interpersonal skills
  • Comfortable holding team members accountable while providing meaningful coaching and support
  • Organized, self-motivated, and able to manage multiple priorities
  • Strong customer service skills and a professional presence
  • Comfortable working in a fast-paced residential home services environment
  • Experience with CRM and sales management software
  • Valid driver's license and reliable transportation

This is an opportunity for an experienced sales leader to take ownership of a residential HVAC sales team and make a direct impact on team performance, customer experience, and company growth. We're looking for someone who can lead from the front, develop their team, and bring structure, accountability, and energy to the sales organization.

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