Job Description Introduction: A Career at HARMAN Automotive We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. • Engineer audio systems and integrated technology platforms that augment the driving experience • Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence • Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role The responsibility of the this position is to provide customer-facing electrical/software technical interface support for the pursuit, development, integration, and production launch of Harman's products into customer vehicles. The specific responsibilities can include providing customer engineering interface, troubleshooting issues, supporting vehicle builds, supporting vehicle launch, and coordinating data with customer data systems. The tasks will change depending on the customer, product, and phase of development/launch. What You Will Do • Support customer engineering in technical operations for product electrical/software development, validation, and product release. • Maintaining customer test benches with the latest Harman product samples and provide initial troubleshooting, data collection, and triage of issues on customer test benches, vehicles, and/or manufacturing plants. • Technical support for analysis of warranty parts and provide field/dealership support as necessary. • Facilitate the customer change management process including accessing the customer systems, inputting technical requirements and/or responses, and tracking change approval. • Responsible for leading the electrical/software integration of the product into the vehicle. What You Need to Be Successful • At least 5+ years of customer-facing or design engineering experience or equivalent with a bachelor's degree in a related field. • Knowledge and experience with electrical/software products and technologies including knowledge of the target customer specific PDM (Product Data Management), PLM (Product Lifecycle Management), and databases. • Ability to complete administrative tasks related to supporting product development, testing, and release. • Experience problem solving complex mechanical technical issues with electronics products being integrated into vehicles. • Skill with communicating and coordinating complex technical concepts both with internal and external stakeholders. Bonus Points if You Have • Master's degree in an engineering field. • Prior experience as a customer-facing engineer, application engineer, or design engineer for automotive electronics products. • Direct experience with applicable customer. What Makes You Eligible • Be willing to travel up to 15% domestic and international travel. • Be willing to work in an office, manufacturing facility, client-site. • Successfully complete a background investigation What We Offer • We offer an authentic diverse, equal, and inclusive work environment that fosters and encourages professional and personal development in a truly global organization. • You will work on products and services that touch people's lives and will change the industrial standards, being a part of the transformations in our industry. • Our work environments are fast paced, challenging, empowering, collaborative, flexible and exciting. • We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent. • We offer competitive compensation/benefit programs and recognition programs. Salary Ranges: $ 78,750 - $ 115,500