General information

Location:

Novi - Michigan, USA - Cabot Drive

Job Family:

Engineering

Worker Type Reference:

Regular - Permanent

Pay Rate Type:

Salary

Career Level:

P3

Job ID:

R-55230-2026

Description & Requirements

Job Description

About the Role

The responsibility of the this position is to provide customer-facing electrical/software technical interface support for the pursuit, development, integration, and production launch of Harman's products into customer vehicles. The specific responsibilities can include providing customer engineering interface, troubleshooting issues, supporting vehicle builds, supporting vehicle launch, and coordinating data with customer data systems. The tasks will change depending on the customer, product, and phase of development/launch.

What You Will Do

• Support customer engineering in technical operations for product electrical/software development, validation, and product release.
• Maintaining customer test benches with the latest Harman product samples and provide initial troubleshooting, data collection, and triage of issues on customer test benches, vehicles, and/or manufacturing plants.
• Technical support for analysis of warranty parts and provide field/dealership support as necessary.
• Facilitate the customer change management process including accessing the customer systems, inputting technical requirements and/or responses, and tracking change approval.
• Responsible for leading the electrical/software integration of the product into the vehicle.

What You Need to Be Successful

• At least 5+ years of customer-facing or design engineering experience or equivalent with a bachelor's degree in a related field.
• Knowledge and experience with electrical/software products and technologies including knowledge of the target customer specific PDM (Product Data Management), PLM (Product Lifecycle Management), and databases.
• Ability to complete administrative tasks related to supporting product development, testing, and release.
• Experience problem solving complex mechanical technical issues with electronics products being integrated into vehicles.
• Skill with communicating and coordinating complex technical concepts both with internal and external stakeholders.

Bonus Points if You Have

• Master's degree in an engineering field.
• Prior experience as a customer-facing engineer, application engineer, or design engineer for automotive electronics products.
• Direct experience with applicable customer.

What Makes You Eligible

• Be willing to travel up to 15% domestic and international travel.
• Be willing to work in an office, manufacturing facility, client-site.
• Successfully complete a background investigation

What We Offer

• We offer an authentic diverse, equal, and inclusive work environment that fosters and encourages professional and personal development in a truly global organization.
• You will work on products and services that touch people's lives and will change the industrial standards, being a part of the transformations in our industry.
• Our work environments are fast paced, challenging, empowering, collaborative, flexible and exciting.
• We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent.
• We offer competitive compensation/benefit programs and recognition programs.

Pay Transparency

$ 78,750 - $ 115,500

Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.

Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.

Benefits

HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.