5+ years of management experience required, with a preference for 10+ years in IFM or large-scale operations
Demonstrated success in managing multi-million-dollar operating and capital budgets
Experience influencing and collaborating with C-suite executives and senior leaders
Deep expertise in facilities operations, construction management, and sustainability practices
Exceptional executive-level presentation and communication skills
Responsibilities
Serve as the primary Sodexo executive liaison to university leadership.
Lead a multi-disciplinary Integrated Facilities Management (IFM) organization.
Oversee a combined operating and capital portfolio exceeding $9 million annually.
Develop multi-year financial plans and capital investment recommendations.
Provide executive oversight for facilities operations to ensure high performance.
Lead complex construction and renovation projects from concept through closeout.
Build and maintain trusted partnerships with C-suite leaders, faculty, and union representatives.
Benefits
Full-time position with executive-level responsibilities
Opportunity to shape long-term facilities strategy for a university
Access to significant budget management and financial planning
Engagement with senior leadership and influence on campus initiatives
Direct impact on sustainability goals and institutional growth
Full Job Description
About:
Full-time position
Location: Geneva, NY
Role Overview:
Our client is hiring our Resident District Manager (RDM) as the senior-most leader overseeing a comprehensive Integrated Facilities Management (IFM) portfolio.
This executive-level role is accountable for strategic direction, operational excellence, financial stewardship, and long-term partnership development across all facilities disciplines.
The RDM will guide a large, unionized workforce and collaborate closely with campus leadership including C-suite executives, trustees, and senior administrators to ensure the university's built environment supports its academic mission, sustainability goals, and long-range capital strategy.
This role requires a visionary IFM leader with deep expertise in complex operations, a strong command of financial and contractual governance, and the ability to influence decisions at the highest levels of the organization.
What You'll Do:
Serve as the primary Sodexo executive liaison to university leadership, shaping long-term facilities strategy, operational priorities, and capital planning initiatives.
Lead a multi-disciplinary IFM organization encompassing physical plant, custodial, grounds, environmental health & safety, energy management, and construction services.
Oversee a combined operating and capital portfolio exceeding
Develop multi-year financial plans, lifecycle asset strategies, and capital investment recommendations aligned with client priorities and Sodexo performance commitments.
Provide executive oversight for all facilities operations, ensuring safe, reliable, and high-performing campus environments.
Lead complex construction, renovation, and infrastructure projects from concept through closeout, ensuring alignment with institutional goals and regulatory requirement
Build and maintain trusted partnerships with C?suite leaders, faculty, staff, students, and union representatives.
What You Bring:
Extensive leadership experience (10+ years preferred) in Integrated Facilities Management, large-scale operations, or complex campus environments.
Demonstrated success managing multi-million?dollar operating and capital budgets with strong financial acumen.
Proven ability to influence and collaborate with C?suite campus executives, senior administrators, and unionized teams.
Deep knowledge of facilities operations, construction management, asset management, and sustainability practices.
Exceptional communication skills with the ability to synthesize complex information for executive audiences.
Track record of delivering operational excellence, driving organizational change, and building high-performing teams.
Position Summary:
Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts.
Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development.
Liaison between company resources and unit operating managers.
Minimum Qualifications & Requirements:
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Must Have:
HIGH Executive Level presentation experience in a Campus environment. no exceptions.
Full 5 years in a director role will be required, no exceptions.
Really wants someone with University experience. no exceptions.
Minimum 5 years of management experience (10+ years in IFM or large-scale/complex operations strongly preferred for competitive consideration)
Multi-million-dollar budget ownership - demonstrated experience managing both operating and capital budgets with financial controls and forecasting accountability
Executive stakeholder engagement experience - proven track record collaborating with or influencing C-suite, senior administrators, or equivalent senior leadership
